Job description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Exadata Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate seamlessly. You will be responsible for accurately diagnosing client issues and leveraging your extensive product knowledge to design effective resolutions, all while maintaining a strong focus on quality and client satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system support.
- Provide training and guidance to junior team members to enhance their skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Exadata Administration.
- Strong understanding of database management and optimization techniques.
- Experience with backup and recovery solutions for Exadata environments.
- Familiarity with performance tuning and troubleshooting of Exadata systems.
- Knowledge of Oracle database architecture and related technologies. Additional Information: - The candidate should have minimum 3 years of experience in Exadata Administration.
- This position is based at our Coimbatore office.
- A 15 years full time education is required.
This job post has been translated by AI and may contain minor differences or errors.
