Asset Servicing Manager - Custody Operations

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Asset Servicing Manager - Custody Operations.

In this role, you will:

• Responsible to provide people and process managerial role coverage for Market Claims process within Asset Servicing and Tax Services for Custody Operations in Bangalore adhering to all policies, risk and controls, regulatory and compliance requirements and drive the Strategic Projects and efficiency initiatives for Asset Servicing. He / She will also be required to manage senior level escalation & communication with stakeholders and clients as appropriate.
• Provide people and process managerial role coverage to Asset Services Mandatory (Claims) process across multiple markets.
• Work closely and collaboratively with business partner’s other departments including Asset Services, Business Risk and Control Management, Client Service Teams & Product to provide solutions to clients.
• Identify, implement and drive process reengineering and change initiatives to improve efficiency, reduce operational risks and reduce errors against the Fixed Income process.
• Contribute to the implementation of market driven changes as necessary to realize efficiency and cost benefits, reduce risk and to reflect product development.
• To ensure control measures/checkpoints are established to scrutinize exceptions/errors to prevent any operational losses and reviews on these measures are constantly performed. 
• To ensure strong internal audit and staff feedback mechanisms are in place to prevent potential frauds/losses. Carry out effective Operational Risk Assessment by monitoring and implementing risk mitigating plans.
• To support Business Continuity Plan (BCP) by implementing the changes and adhering the BCP Group guidelines as well as Global Market Operations BCP guidelines.

To be successful, you will:

• University degree level and equivalent practical experience / maturity.
• At least 3-5 years’ experience in a management position – related.
• A SME with extensive experience in Custody Operations, majorly in Asset Services Mandatory Claims process related.
• Knowledge of Bancs/Claims Manager/TLM/GMG/BBG/DTC/GPS systems will be an advantage.
• Strong understanding of risk and risk management in corporate actions claims related.
• Excellent knowledge of different corporate event types and knowledge of UK/HK/FR/US regulations.
• Strong leadership skills evidenced by achievement of objectives together with a track record of development of individuals with strong organization and planning skills.
• Ability to build and maintain relations with business units and continuously give feedback by stringent follow up on service level agreements               

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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