Associate Technical Support Engineer II

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The RoleWe are looking for an Associate Technical Support engineer to create and execute testing approaches for our market-leading Operational Technology (OT) products, with a key objective of designing and developing low maintenance and portable test automation scripts using some of the latest industry technologies. You will create robust test strategies to search out product issues while assuring that the product line conforms to established requirements and standards. You will also be responsible for gathering functional requirements, information, and data to proactively drive quality best practices while collaborating with R&D

Your Impact

• Design, build, execute, and maintain test Servers for various product testing.
• Create automated test scripts for non-functional system verification.
• Work within Patch Management team to build, configure, and patch multiple test environments.
• Perform requirements analysis, create, and execute test strategies and test cases, troubleshooting issues, and report defects.
• Manually execute complex functional and non-functional tests.
• Engage with cross-functional and international teams on status updates and problem solving in an agile environment.

What You'll Need

• Engineering Degree in Computer Science / Electrical Engineering or related with 1-3 years of experience in Testing and Automation industry.
• Experience with different database technologies (Oracle, PostgreSQL, MySQL, MongoDB).
• Understanding of Software Configuration Management and Knowledge of automation tool building and test automation frameworks.
• Capability to maintain Windows/Linux/UNIX Servers and Experience in server virtualization, especially VMWare and VSphere.
• Solid understanding of SCADA systems and their integration with enterprise platforms in AspenTech Digital Grid Management software or related technologies.
• Good Communication Skills and Ability to work on delivery based on timelines
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