Principal Accountabilities
● Ensure all database related problems assigned by the SQL Server DBA Lead are resolved in a timely manner to minimize user impact. Coordinates and performs SQL Server Clones, Application Installation Patches, and Upgrades.
● Conduct root cause analysis on persistent or major database related problems.
● Performs Application Maintenance as required.
● Research Application Issues (SRs).
● On-Call Support for project/production environment.
● Support Maintenance Outages throughout the year.
Job Complexity
Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below:
(1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.
(2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.
Experience / Education
Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.