Submitting more applications increases your chances of landing a job.
Here’s how busy the average job seeker was last month:
Opportunities viewed
Applications submitted
Keep exploring and applying to maximize your chances!
Looking for employers with a proven track record of hiring women?
Click here to explore opportunities now!You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for
Would You Be Likely to Participate?
If selected, we will contact you via email with further instructions and details about your participation.
You will receive a $7 payout for answering the survey.
Project description We are looking for an experienced line manager who will be focused on supporting growth of our delivery organization in India with people management, recruitment, delivery tracking, and developing relationships with clients. We are looking for strong people person and strong client engagement skills, with mature ability to transform business goals into actionable plan and execute independently while proactively managing risks and obstacles. There are no direct technical/delivery projects involved with this role. Responsibilities You will drive delivery, quality, and productivity in global delivery teams for the global Swiss bank in India, actively supporting new business growth. Identifying customer needs and overseeing service delivery within the business context Recruitment process initiation and driving. Hiring pipeline tracking and regular reporting. Focus on Client satisfaction while managing Client expectations. Liaise with project teams up to 50 people, and internal/external stakeholders, with the possibility of further growth Leadership with the overall responsibility for the teams motivation, assisting in resource planning, procedures, coaching and team/project performance Providing daily operational support to the team, covering staff queries, feedback, and assistance, and implementing actions to achieve business/personal goals Ensuring sharing of best practices/business domain knowledge/exploiting synergies between teams, whole team Risk Management (staff, project), attrition control Working closely with Luxoft Customer Success Manager to achieve project's business goals Monitoring and measuring the mood of team members and ensuring effective support Skills Must have Previous experience working as a Project Manager, Resource Manager, or in a similar role related to staff and client management (5+ years) Proven experience of sustaining a team size of 50+ FTE in an outsourcing / offshore setup in a global corporate environment Ability to efficiently and effectively communicate with team members, customer representatives, and senior management Pro-activeness, responsiveness, communicative, willingness to learn and grow professionally. Strong soft skills Delivering innovative solutions for team moral and ability to speak to large audiences to explain solutions formulated Understanding of SDLC Hands-on Vendor / Client management experience Nice to have Experience in working in finance, banking, or telecom is highly desirable AI literacy, prompt engineering, habit of using corporate AI tools (i.e., Copilots) while maintaining Ethical AI guardrails ITIL certificate Other Languages English: C1 Advanced Seniority Senior
You'll no longer be considered for this role and your application will be removed from the employer's inbox.