Overview Accountabilities Own overall MDG DevSecOps, SAP Workflows. Global Data Quality to support Business and Data Teams across the globe. Develop, implement, and continuously refine a global SAP MDG strategy, with a focus on sustainable operations, data quality, and process optimization. Align SAP MDG initiatives with corporate objectives, business goals, and IT strategies, ensuring global consistency while accommodating regional needs (especially in India). Establish and manage a robust set of KPIs and performance metrics to measure data quality, governance effectiveness, and the overall health of the SAP MDG environment. Sustain Operations & Continuous Improvement: Oversee the sustain phase of SAP MDG implementation, ensuring stable operations, proactive issue resolution, and continuous optimization. Lead the change management process, handling requests for enhancements, system updates, and integration with other enterprise systems. Drive post-implementation support for SAP MDG solutions, ensuring system stability and seamless operation in India and global markets. Coordinate and prioritize SAP MDG-related enhancements, maintenance, and issue resolution based on business needs, operational goals, and SLAs. Work closely with business stakeholders and IT teams to define and monitor data quality metrics, ensuring that master data is accurate, complete, and aligned with business processes. Cross-Functional Collaboration & Stakeholder Management: Partner with senior leaders in IT, business units, and operations to ensure SAP MDG processes are aligned with business objectives and enable data-driven decision-making. Collaborate with the global data quality team to drive the implementation of data governance frameworks across multiple regions and business units. Serve as a trusted advisor and subject matter expert on data governance, SAP MDG, and data quality to senior executives and cross-functional stakeholders. Foster strong relationships with other departments (e.g., procurement, finance, supply chain) to ensure seamless data flow and process integration across the enterprise. Assess impact, deliver changes, continuous improvements across projects that leverage MDG and SAP Workflows to ensure stability Work with Value Stream Leads, System and Landscape Management, DMO and other PGT project teams to close gaps/improve ways of working across all DevSecOps deliverables Manages resources in a matrix environment for SAP MDG and SAP Workflow Provide input to drive DevSecOps approach, including automation where possible Work/collaborate with external vendors, including onshore and offshore resources Work with other team members to share experiences and learnings Strong knowledge and experience with ServiceNow ITSM process and tools, HPLM, SOLMAN, Azure DevOps, Change Management, Incident Management and Problem Management for handling Operations effectively Responsibilities Mandatory technical Skills Exceptional leadership and interpersonal skills, with experience leading global, cross-functional teams and stakeholders. Advanced knowledge of data governance principles, data management frameworks, and data quality tools. Knowledge of MDG Configurations and Customizations in areas like Data Modelling, UI Modelling, Process Modelling, Data Replication Framework, Key Mapping, rules, and derivations SAP Workflow Administration and debugging in large production environments SAP ABAP Expertise – Function Modules, Business Objects, Classes, IDOCs, BADIs SAP Workflow Graphical Workflow Builder and constructors SAP Event Management including Status Management, Change Docs, Business Transaction Events BRF+ Application Development, Integration Experience using data quality tools and analytics to track data health and recommend improvements. Qualifications Full-time Degree and job-related certification are added advantages, and a full-time, regular post-graduate degree would add extra value as well. Mandatory non-technical Skills Experience working in large scale Enterprise Programs and complex cross matrix environment. Prior experience working with global SAP solutions across Sectors, managing a global team to ensure minimizing any local change impacts. Experience as a Lead, managing SAP MDG and SAP Workflow within a Global CPG company. Functional knowledge and understanding of master data elements and processes per the necessary in-scope data domain (i.e., Material, Supplier, Customer, and Finance) Strong communication and presentation skills, able to persuade and influence others at all organization levels and the ability to foster lasting partnerships. Ability to translate business requirements into SAP MDG and SAP Workflow dependencies and/or gaps. Strong Project Management experience Develop and enhance SAP PGT Workflow solutions maximizing shared code and common design patterns across platforms. Provide Solution Governance to projects – Provide input and recommendations to solution design. Perform design and code reviews. Organize and lead Proof of Concepts to demonstrate new and upcoming technologies Identify and develop global, reusable components and services. Soft Skills Results-driven, with a strategic mindset and ability to lead complex initiatives across diverse geographies. Strong problem-solving and decision-making abilities in fast-paced, high-pressure environments. Collaborative and inclusive leadership style, able to inspire and guide teams across regions. Strong business acumen, with the ability to translate data governance efforts into tangible business benefits. Ability to arbitrate difficult decisions and drive consensus through a diplomatic approach Efficient and effective written & verbal communication skills Must be a team player able to drive consensus in an environment when roles and responsibilities are not always perfectly clear Manage change in an evolving organization Ability to bring structure to unstructured situations Comfortable incorporating external perspectives Self-motivated with a high sense of urgency, who welcomes responsibility Outside the box thinker with a ‘can do’ positive attitude Ability to independently plan and organize development work & deliverables