Job Description
Elevate your expertise and lead our intelligent automation initiatives to shape the future of operational efficiencies. Coach and mentor team members, collaborate with stakeholders, build and deliver training on workflow automation, and revolutionize while streamlining the firm’s processes.
As an Operations Automation Senior Associate within our team, you conduct independent intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.
Job responsibilities- Engage with stakeholders to support all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement while adhering to the firm’s standards, controls, and intelligence automation solutions governance
- Implement the operational automation strategy involving intelligence automation tools and works with technology to create the required infrastructure to support the capability of low-code automation
- Utilize intelligent automation solutions to allow the team to automate functions and deliver benefits in capacity creation, risk reduction, and streamlining of operational processes
- Coach and mentor less experienced team members on automation tools and potentially creates and/or delivers training curriculum and courses around workflow automation
- Identify and collaborates with key stakeholders on Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics to deliver benefits from operational automation
Required qualifications, capabilities, and skills- You must have at least 5+ years of experience
- Demonstrate the ability to gather and analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Hold a bachelor's degree or above
- Utilize intermediate experience with the Microsoft Office suite
- Apply sound knowledge of one or multiple intelligence automation applications and/or programming languages
- Collaborate consistently across all levels of the business
- Exhibit advanced skills and understanding of business analysis, design, development, testing, and deployment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
