Executive Assistant

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We are looking for an Executive Assistant (“EA”) to support senior stakeholders, who could be either internally or client focused, from within our Global Services hub in Delhi. At BCG, EAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining stakeholders’ demanding schedules our EAs are expected to act with initiative and pro-activeness and handle confidential information with utmost discretion. The goal is to leverage the stakeholders’ time and to enable him/her for other value-added functional activities. This position is also expected to work as a team with other EAs and Admin Assistants within the Global team. We expect the responsibilities of this role to be relatively fluid to meet the needs of our growing and changing team and customer base. The types of responsibilities involved in this role may include:

• Calendar Management: We expect the EA to actively manage the calendar matters for their assigned stakeholders with an overall understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of the stakeholders’ time.
• Scheduling Meetings: With minimum instruction, proactively follows up on emails when copied, and determine the most appropriate next steps related to scheduling more complex meetings, either in person or via VC solutions, that require participation from multiple stakeholders who often sit in multiple geographic locations.
• Travel Management: The EA will organize travel arrangements for all trips; anticipating and coordinating point-to-point travel and logistics needs, including but not limited to directions, commuting time and ground transportation, passport and visa processing
• Other ad-hoc activities: As time permits after handling core activities (calendar management, scheduling, travel and expenses) assist with basic document formatting (MS Word, Excel, PowerPoint) and meeting planning.
• Supporting the Admin team in Delhi as we continue to grow acting as a coach and trainer to newer team members and being proactive in identifying opportunities for improvement and innovation

You're good at

Success in this role requires an ability to manage day-to-day operations at a high level of accuracy and timeliness, combined with an ability to step back to identify what we might do to perform (as individuals and a team) even better. Key qualities include

• Curiosity – a growth mindset, interest in understanding the big picture; always looking for ways to take our customer and client service to the next level Insight – a thoughtful approach to problem solving and analysis, an ability to look beyond the obvious, anticipate what your team/audience needs, and to sense-check your work; willing to take ownership and risks to get to a great answer              Teaming – an ability to build and foster relationships across different parts of an organization, a brand that compels people to engage; proactively seeks opportunities to help others, will go above and beyond in order to get the job done
• Execution – demonstrated excellence in administrative support (calendaring, travel, expenses) in a complex customer setting; organized and sweats the small stuff; an ability to toggle quickly between tasks/priorities while maintaining high levels of accuracy and timeliness
• Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
• Flexible – must be able to perform successfully in a fast-paced environment; doesn't get frustrated by priorities changing; open to feedback

What You'll Bring

• A graduate degree with 8+ years of work experience as an Executive Assistant from a professional services, hospitality or multi-national company background.
• Demonstrated expertise in stakeholder engagement, collaborative teamwork, and a strong service-oriented mindset.
• Excellent oral and written English language communication skills and adept at communicating directly with internal stakeholders in a customer service environment
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

KEY COMPETENCIES

• Strong interpersonal skills and able to work effectively at all levels
• Excellent organizational skills, ability to set priorities. Able to work with attention to detail and
• tenacity
• Convey a strong positive personal and professional image with excellent standards of professional
• behavior and ethics
• Team player, highly motivated, energetic, resourceful and friendly
• Service-oriented, flexible and able to work under pressure.
• Demonstrates accountability and ownership
• Reliable, timely and flexible
• Demonstrates proactivity by anticipates the needs of others and being able to “add value”
• Demonstrates concise and effective communication skills
• Effective in time managemet

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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