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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
FACILITY EXECUTIVE - SOFT SERVICES
Roles And Responsibilities :
- Site Operations Management
- Monitoring of Housekeeping related activities
- Arrangement of all consumables and supplies for Client / VIP visits
- Interfacing with the pest control for carrying out the pest control activities at the facility.
-- Preparing the Daily/Weekly and Monthly reports
- Collecting all documents from the vendor for compliance audit
- Interacting with the Housekeeping vendor.
- Taking facility rounds and find out snags and raising GUTS tickets for the same
- Follow up and close the tickets logged.
- Effectively manage Facility team to ensure an on time deliverable system.
- Routinely Inspect all services to ensure performance measures are being maintained
- Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
- Ownership of the Day to day administration, including reports generation of the stocks tracker.
- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
- Inspect the turn out and attendance of the staff and sign the shift register
- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
- Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
- Communicate to the FM all incidents issues and pending problems
- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
- Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
- Monitoring the Food Vendors at site.
- Monthly Accruals to be submitted to the FM.
- Co-ordinate with Space planner for any moves.
- Soft services stores and stocks to be maintained
- Indent monthly requirements for Soft services as per the month's budget.
- Involve in Vendor staff Training & Development.
- Manage Concierge Vendor for timeliness and for any escalations
--Oversee Horticulture requirements at site.
- Maintaining stock and issuing of sports equipment.
- Maintain Asset Register
Vendor Management :
- Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
- Carrying out Vendor Background Checks.
- Processing of vendor Invoices
JD :
Candidate Specification : Key Selection Criteria
Ideal Experience :
- Tertiary qualifications in property, building or facilities management preferable
- Excellent people skills and ability to interact with a wide range of client staff and demands
- Demonstrated experience with tendering and service improvement initiatives required.
- Knowledge of occupational safety requirements
- Strong PC literacy and proven ability to manage daily activities using various systems.
Location:
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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