Functional Engineer - SuccessFactors EC

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com 

© 2024 Akzo Nobel N.V. All rights reserved.

The Functional Engineer in this role is the SuccessFactors Configuration Expert within the organization with specific focus on Employee Central Core and Position Management.

HR processes covered in our SuccessFactors environment: Employee Central and Position Management, Recruitment and Onboarding, Performance & Goals, Talent, Succession & Development, Compensation, Learning, Time Management.

Development and Operations (

Development: The development model follows agile/scrum methodology with central Product Ownership in People Services Global Delivery, delivering (user)stories in short sprints.

Together with the process- and system experts of Global Business Services, focus on delivering optimal system configurations fulfilling requirements based on (user) stories. This includes assessment, build, unit- and user acceptance testing and finally deployment.

Operations: Perform below ticketing and non-ticketing activities:

• Incident Management including Major Incident Management, raising and coordinating tickets with SAP on product issues
• Problem Management with rigorous Root Cause Analysis
• Standard changes implementation
• Monitoring of the systems and integrations and (where needed) taking corrective action
• SAP SuccessFactors Release management (regression testing, new features)
• Keeping the different SuccessFactors environments fit-for-purpose with periodic System Refreshes

Delivery of Projects and overall improvements

Provide guidance and support on the use of the SuccessFactors system functionality to the key stakeholders (HR function, People Services regional delivery centers and local key users).

Recommend new features and take an active role in setting up the product roadmap with IT and process- and system experts from the Global Business services team.

Deliver new developments needed project implementations, independently or working together with third party experts in a dedicated project set-up. This may require a certain level of project management skills and overseeing complex and diverse HR technologies.

System standards, training, and individual development 

Ensure that the global standard processes, tools and documentation are well-maintained and adhered to.

Work together with the process- and system experts on user procedures, guidelines and documentation.

Ensure that the required level of expertise in SuccessFactors is maintained including the right certification(s).

• Bachelor’s or Master’s degree or equivalent, preferably in Information Technology, Human Resources or Business Administration.
• Minimum 7 years of experience in a customer-focused, IT application delivery or support-based role (within multinational or international consultancy organization).
• SAP Certified Associate, SuccessFactors Employee Central Core (C_THR81)
• Extensive knowledge of SuccessFactors Employee Central Core and Position Management. Proven track record of successful implementations.
• Ability to collaborate with business stakeholders and to hardwire (high level) business needs into specific IT solutions and to drive the delivery of these solutions end-to-end.
• Pro-active and supportive, with good team building skills. Self-organizing with regards to planning and delivery (able to handle time pressure and to manage priorities).
• Strong written and verbal communications, interpersonal and presentation skills, including a high standard of written and spoken English.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 43928