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Job Description


Job Description

Primary Responsibilities


  • Conduct daily briefings with staff at floor level.
  • Manage and supervise all tasks of his/her team.
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set.
  • Supervise public areas.
  • Replenish guest supplies and ensure that guests requests are promptly attended to.
  • Attend to reports on damage or malfunction in hotel rooms.
  • Maintain equipment in proper state of cleanliness.
  • Maintain a section floor report.
  • Conduct regular room checklists.
  • Report unusual behavior/activities on floors to Executive Housekeeper.
  • Record room status in allocated section accurately.
  • Assist Executive Housekeeper in assessing team members’ attendance and performance.

Other Responsibilities


  • Be well versed in hotel fire & life safety/emergency procedures.
  • Attend all briefings, meetings and trainings as assigned by management.
  • Maintain a high standard of personal appearance and hygiene at all times.
  • Perform other reasonable duties assigned by the assigned by the Management.
  • Establish and maintain effective employee working relationship.
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