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IT Support, Mumbai, Information technology

15 days ago 2026/06/11
Other Business Support Services
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Job description

Key Areas of Responsibilities
  • Work on Trading Operations with regular interaction with dealers/traders/business heads locally and across the globe as required
  • Multi-asset though our focus is Equities & Derivatives (will grow with Clitics – our parent)
  • Ensure excellent 24x7 operations of CLSA’s core mission-critical Trading application stack
  • Act as the SME for all OMS/EMS/Market connectivity technologies and applications
  • Partner closely with Application Development and Support teams to support existing services and to rollout new services seamlessly and efficiently
  • Ensure that the IT estate is instrumented and monitored effectively
  • Establish and maintain an effective framework that provides comprehensive management controls to protect the confidentiality, integrity and availability of CLSA’s information assets
  • Participate in on-call support rotation
  • Coordinate the timely recovery of IT systems and applications
  • Schedule and document regular changes according to change management rules & guidelines
  • Ensure that production environment is stable and efficient
  • Adherence to CLSA documented governance guidelines
  • Provide an excellent, fast and responsive service to other teams
Requirements
  • Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
  • Development and Production support experience with good problem solving and trouble shooting skills.
  • Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
  • Prefer candidates with regional experience
  • Good communication and technical skills
  • Knowledge on Exchange Regulations & Compliance
  • Knowledge of Exchange certification process
  • Knowledge of Unix,SQL is a must.
  • Handling IT system and cybersec audits
  • Open to candidates from all locations – preference is right fit to the role
  • At-least 5-8 years of experience in Front office/back office Trading application support
  • Strong Stakeholder management for application related stakeholders
  • ITIL process adherence (change, release, incident, problem management).
  • Degree in Computer Science, Software Engineering or IT related area
  • Professional qualification (preference CISSP / CISA / CISM)
  • Good command of spoken and written English

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