L&D - Training Support

L&D - Training SupportThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Our Human Resources team helps drive business outcomes by empowering HPE team members. This includes creating an environment where everyone can participate fully in our inclusive and diverse work environment as we develop our ‘as-a-service’ model. We do that by ​​​​​securing and retaining strategic skills, advancing our culture through engagement, and by raising the bar on performance. Join us redefine what’s next for you.

Job Family Definition:

Using unique understanding of the training process, performs general and specific operational processes (e.g., data management and reporting) in support of the training delivery function, or in the company business/function, L&D segments and Centers of Expertise. Assists with researching and analyzing training information, tracks financial metrics, compiles data, formulates necessary reports, coordinates work processes, and performs other established operational and logistical procedures aligned to L&D business processes. Interfaces with vendors, trainers, designers/developers, and training participants regarding training logistics, facility arrangements, and materials.

Management Level Definition:

Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job. Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions. Work is completed with minimal supervision and assignments may be completed without established procedures. May determine methods and procedures for new assignments. Typically provides guidance to other non-exempt employees.

What you’ll do:

Responsibilities:

• Guides logistics and communications with regards to training and event requests.
• Oversees relationships with vendors, learners, and instructors providing information and requesting event data.
• Utilizes planning and forecasting to retrieve and document requirements.
• Develops knowledge in assigned portfolios.
• Executes a business process and completion of follow-ups.
• Single point of accountability for the assigned task.

What you need to bring:

Education and Experience Required:

• Bachelor's degree preferred
• Typically 2-3 years in a training or related role.

Knowledge and Skills:

• Advanced communication skills in English
• Advanced customer service skills
• Telephone and email etiquettes
• Intermediate MS-Office

Additional Skills:

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Change Management, Coaching, Communication, Creativity, Critical Thinking, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Instructional Design, Intellectual Curiosity (Inactive), Large Group Presentations, Long Term Planning, Managing Ambiguity, Organizing, Process Development (PD), Saba, Strategic Objectives {+ 2 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

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Job:

Learning & Development

Job Level:

Senior

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.