Job description
About the Role
Support customers and Sales (Marketing) on technical solution thru Technical Service/ development and drive PMU Project management. Identify their needs and market opportunities in the field of PU Systems thru Technical Marketing / Technical Development and Service for mutual growth.
Establish the Material & Technical solution (PU system), material processing smoothly at customer site, product development, fine tuning. Handling customer complaints, coordinate with lab for developments and quality complaints, etc.,
How You Will Do It
Technical services and Business Development in India
- Identify and develop new applications for PM portfolio in Polyurethane systems for Footwear, Sports and Leisure business
- Initiate new product development & fine tune formulation to meet customer needs in his region and his expertise in India with close coordination with TD team (Country &Region)
- Align technical services and application development with local sales or country needs to achieve success & troubleshooting requirements for existing and new business.
- Manage resources with close coordination with TS & sales team to achieve defined targets.
- Pursue customer driven innovations / New application and manage joint development projects with full accountability
- Collaborate with Internal /External stake holders of business value chain partner for new business development
- Facilitate Formulation development with the lab and region in collaboration with PD Team
- Ensure closure of Timely NCM resolution, liquidation of non-moving /aged stock and settlement of customer issues
- Serve as a liaison between Country TD, PD and respective Region team to translate success stories into business growth.
Key Shared Accountabilities
Regional Industry Team:
With Industry Team Marketing: Initiate product portfolio development of industry
- Contributes & educate regional TD,TS team on product/application/ process challenges
- Participates in regional TS activities (Trials, new system developments, R&D topics)
With Operations
With sales & Industry marketing: Align with segment strategies, coordinates TD and PD activities in alignment with country and regional leadership.
- Thane / Dahej site - Contribute for Polyol Product improvement
- Standardization of Lab developed product to actual production
- Work closely with QA team for TS support / fine tuning
- Localization of C-A thru substitution of equivalent /better quality alternate RM
Parameter for success
Financial Metrics
- Cost of quality – No product return if QA released material
- Discretionary cost < 20 % compared to previous years
- Aged inventory > 180 days: Nil (Liquidation of Returned goods and Reprocessing-plan)
- Low cost product development – Evaluate low cost additives, third party base polyols, etc.,
Operational/organizational metrics
Innovations
- Continuously share customer feedback on Industry Trend, Product Requirement, Regulatory Needs / changes, Information on NBA products vide close interaction with various stake holders in customer organization that helps to Ideate and fill pipeline and project management
Commercial excellence
- Drive best business practices
- NCM (Technical) resolution
- Ensure business sustainability
What We Look For
- Bachelor’s degree in Chemical / Polymer Science & Plastics Engineering or Post Graduate Diploma in Polymer Engineering
- 5-12 years of experience in Polymer Industry.
- Knowledge on PU system value chain understanding, formulation development, troubleshooting, processing / foaming & Post Molding process are must.
- Knowledge on A Industry Value chain / PU system handling experience are preferable
- Knowledge on PU Part Design / Processing are added advantage
Work Location
This job post has been translated by AI and may contain minor differences or errors.
