Manager - AP

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager– Account Payable
We are looking for professionals who have relevant years of experience with Accounts Payable in managing Invoice Processing, helpdesk & payments in ERP systems like SAP, JDE.
Responsibilities
• Should have team handling experience of at least some years with a size of 18 to 20 team members

• Experience in AP on invoice processing, Helpdesk, Payments & other activities like GRIR, Vendor recon

• Should possess excellent communication skills

• Ensure prioritization of overdue/ aged and critical invoices

• Track team productivity and manage internal & external report outs

• Track SLA and KPIs, ensure noise free operations

• Customer & stakeholder management for smooth operations

• Problem solving and influencing skills

• monthly 1-0-1 of Team leads to earmark their career path and growth

• Liaise with GBS stakeholders, Procurement, Supply chain for identification of process improvement opportunities and continuous improvement levers

• Complete Quality checks as defined and agreed with Client Contracts

• Ensure service deliverables within TAT and SLAs\

• Engage with GBS & business stakeholders on Escalation management

• Drive Weekly/ monthly governance meetings with internal and external stakeholders

• Drive governance with supply chain and procurement for aged invoice resolution

• Adhere the internal compliance policy and guideline established by the management on their daily operational activities

• Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines

Qualifications we seek in you!
Minimum qualifications

Graduate in Commerce (B. Com)

Relevant work experience on Accounts payable transactional activities and Helpdesk

Strong English language skills (verbal and written)

Preferred qualifications

Experience in Accounts Payable tasks & delivery, Reconciliations, Helpdesk

Good typing speed, to handle and manage communications with External and internal stakeholders

Ability to handle a team size of 20 members

Good understanding of MS office-MS Excel experience is must to have

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.