We are looking for Manager, Sales, AM & Partner Management to lead a team of Sales Associates, AMs & Program Managers responsible for the growth and development of international sellers on the Amazon.in marketplace.
The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they’re building, developing and guiding high-performing teams.
In this role, the candidate will be responsible for driving strategic business and operational objectives of their team. The candidate will drive the creation and execution of strategies to achieve business goals through their team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality.
The candidate would need to actively collaborate with internal & external stakeholders to align programs and initiatives to identify potential growth avenues and drive seller success. The person will work with brands and teams based in different locations.
The position is based out of Amazon India, Bengaluru office.
If you are interested in growing international brands and businesses on Amazon, this role will be a good fit
Key job responsibilities
Business Growth
· Contribute to goal setting for your team to align with organizational goals.
· Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs.
· Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short and long term investment.
· Implement and track metrics to record the success and quality of your brands. Use these metrics to guide your work and uncover hidden areas of opportunity.
· Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships.
Relationship Management
· Build and cultivate strong relationships with brands in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
· Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding.
Process Excellence
· Use seller feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
· Identify, optimize, and scale improvements that can benefit a large set of brands, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
Leadership
· Manage a team of 15-20 people
· Act as a thought leader in defining success criteria and understand business needs n an ever-changing business environment. Contribute to strategic plans and documents for the organization.
· Partner with Category Management, Fulfillment, Finance, Product, Advertising and cross border stakeholder to align programs and initiatives to drive growth.
· Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.
About the team
The Out of Country to India (OOC2IN) team enables WW sellers and brands to sell on Amazon IN stores. India is a difficult place to do business due to stringent regulatory landscape and taxation laws. The brands therefore look to WW2IN team to provide them with guidance and solutions to enter India.
- 6+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience and understanding of the retail and wholesale landscape in India and exposure to prior interactions with sellers and distributors
- Experience managing teams
- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- Experience influencing C-level executives
- Experience managing a team and training/on-boarding new members
- Experience improving and creating new processes and structure to achieve goals
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