MFT Engineer

Job Title

Job Description

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

The Managed File Transfer Team sits within Data Platform and is responsible for delivering enterprise-wide managed file transfer services across IG Group. The team maintains the GoAnywhere platform, providing 24/7 support for business-critical file transfers that enable secure data exchange between internal systems, external partners, and regulatory bodies across our global operations.

As a GoAnywhere Support Engineer III, you will be a key technical contributor to the team's success:

• Maintain platform reliability: Ensure high availability and performance of the GoAnywhere MFT platform supporting business-critical data flows across IG Group
• Technical expertise: Troubleshoot complex workflow issues and provide expert guidance to application teams integrating with MFT services
• Operational excellence: Proactively monitor, tune, and optimize file transfer jobs while maintaining comprehensive documentation for security and recovery processes
• Standards and best practices: Establish and enforce MFT standards that ensure secure, compliant, and efficient file transfer operations
• Team leadership: Mentor junior engineers and collaborate across teams to build a scalable managed file transfer capability for global operations

• Design, configure, and maintain GoAnywhere workflows and jobs to support secure file transfer requirements across the organization
• Provide 24/7 operational support for the GoAnywhere platform, including incident response, troubleshooting, and resolution of file transfer failures
• Monitor platform performance, analyze logs, and proactively tune jobs to optimize throughput and resource utilization
• Manage security configurations including PGP/GPG keys, SSH keys, SSL certificates, and user access controls in compliance with IG security policies
• Collaborate with application teams to design efficient file transfer solutions, review workflow designs, and ensure adherence to best practices
• Maintain comprehensive technical documentation for workflows, operational procedures, disaster recovery processes, and configuration standards.

• 3-6 years of hands-on experience with GoAnywhere MFT or similar enterprise managed file transfer solutions (IBM Sterling, MoveIt, Axway)
• Strong technical foundation in file transfer protocols (FTP, SFTP, FTPS, AS2, HTTP/HTTPS), security technologies (PGP/GPG encryption, SSH keys, SSL/TLS), and data formats (XML, JSON)
• Cross-platform administration skills with practical experience in both Windows and Unix/Linux environments, including shell scripting and command-line proficiency
• Scripting and automation capabilities using Python, Shell (bash/ksh), or PowerShell to enhance operational efficiency and automate routine tasks
• Analytical problem-solving skills with ability to understand complex workflows, diagnose issues quickly, and provide technical guidance to development teams
• Excellent communication and collaboration skills to work effectively with cross-functional teams, document technical processes clearly, and manage multiple priorities in a fast-paced environment

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Learn more about the Perks here!

Join us for this exciting journey. Apply now!

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