MIS Engineer (Level 2) - Salesforce Administrator-1

Who we are looking for

We are looking for a Certified Salesforce Administrator who will join a team of admins and developers focusing on employee productivity and business enablement. The incumbent will be delivering bug fixes, maintenance and enhancements for a variety of internal systems including Salesforce and will work with others on the MIS team to provide integrations between said systems. The ideal candidate will be able to demonstrate proficiency in software and platform integrations in support of automated business functions. The CSA should have a go-getter attitude and friendly demeanor. At CRD, team cohesiveness and welcoming personalities are highly valued, and the prospect must be able to demonstrate this during their interview process

Why this role is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019.

Join us if delivering next generation infrastructure using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

As an Analyst you will

• Act as a subject-matter-expert for the Salesforce platform
• Identify business problems and develop tactical remediation plans within strict regulatory guidelines
• Advise the business on best practices and author content for wide consumption
• Champion the use of automation and integration of a wide variety of systems
• Analyze problems and answer questions related to internal systems and integration between same.
• Make small changes to code of internal systems as needed to address issues.
• Monitor batch processes and troubleshoot/document as needed
• Perform tasks related to access and privileging for the internal systems.
• Work with the team to administer our Production and Sandbox Salesforce orgs

What we value

• A desire to solve problems and a friendly demeanor.
• Strong written and verbal communication skills, with great attention to detail.
• Self-motivation with the ability to operate independently – achieving results without close supervision, while also operating as part of the larger MIS team.
• Strong analytical and problem-solving skills
• Ability to work efficiently and creatively, effectively managing changing priorities and deadlines.

Education & Preferred Qualifications

• Salesforce Administrator or Advanced Administrator Certification
• Experience with Salesforce Lightning
• Experience with scripted automation tools
• Experience with API calls between systems
• Experience with SQL and database query structure

Additional requirements

Familiarity with Automise software is a plus

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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