Network Management Billing Senior Associate – Team Leader

Who we are looking for

As part of the Network Billing Team in India the candidate will play a key role in the sub custody billing process and be responsible for accurately validating sub custodian invoices against signed fee schedules and participate in a new billing tool implementation (Myriad). As a sub- group of Network Management, the Candidate will partner closely with the Network Managers and the Business Groups to resolve outstanding issues and ensure timely and accurate completion of assigned tasks.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. 

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Network Billing Officer you will

• Check the accuracy of sub custodian invoices against signed fee schedules
• Provide necessary timely and accurate information for payment instructions
• Maintain team trackers
• Updating of sub custody invoicing tool
• Communicate with relevant internal teams and sub custodians
• Identify control gaps within the process and propose changes
• Participate in new tool implementation (Myriad)

What we value

These skills will help you succeed in this role

• Demonstrated ability to meet deadlines and possess problem solving and resolution skills.
• Strong attention to detail.
• Strong PC skills, specifically Excel skills (Intermediate).
• Strong written and verbal communication skills.
• Ability to prioritize multiple responsibilities to meet internal deadlines.
• Ability to work well in a fast paced, high volume atmosphere.
• Ability to interact with on-shore and off-shore teams to resolve inquiries and understanding when to escalate.

Additional requirements

• Prior Billing Operation experience
• Comfortable using a variety of systems and applications all day
• Comfortable in a fast-paced environment
• Critical thinking skills to effectively use a mix of art and science to understand the invoices and the calculation behind the charges
• Open to learning new tool and openly embrace process change
• Team will follow 12:00 to 21:00 shift and India holiday calendar
• Work location - Bangalore

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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