Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Individual accountabilities:
- Proactively engages with Key Business Users to receive feedback, gauge satisfaction with system, integrations, and address issues or concerns.
- Collaborate with Tech Enablement leads and project teams to ensure the availability, reliability, and performance of Oracle database & Middleware systems.
- Collaborate with OEA Team to deliver efficient and well-run processes.
- Supports Oracle OCI technologies including Oracle 12c & 19c database, Fusion Middleware (FMW),
- Knowledge on using Oracle Enterprise Manager (OEM) for monitoring & troubleshooting.
- Assists with provisioning and configuring OCI infrastructure services as per instructions.
- Execute routine maintenance tasks such as backups, restores, and patching, following established procedures and best practices.
- Proactively monitors performance, resource utilization and promptly respond to alerts to ensure availability and performance meets business demands.
- Coordinates with release manager the schedule of maintenance & release activities across environments, teams, and vendors, identifying and resolving conflicts to minimize risk of disruption.
- Responsible for incident and problem response and resolution, as well as service request queues to deliver high end-user satisfaction.
Key profile requirements:
- Minimum of 3 years’ experience supporting infrastructure, at least 1 of which with Oracle Cloud Infrastructure services.
- Demonstrated experience successfully planning and implementing Cloud Infrastructure services in a global company with a multi-national, multi-vendor environment.
- Proven track record of achieving service excellence, including maintaining positive stakeholder relationships and coordinating multi-disciplinary teams with internal and external resources.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.
