Principal Site Reliability Engineer (Java Stack – Java/Apache/Tomcat/Oracle/Shell Scripting)

Ready to build the future with AI? 

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Principal Consultant - Site Reliability Engineer (Java Stack – Java/Apache/Tomcat/Oracle/Shell Scripting)

We are seeking a highly experienced Principal Consultant Site Reliability Engineer a proven track record in architecting, automating, and optimizing large-scale Java-based platforms. The role centres on mission-critical Java applications utilizing Apache, Tomcat, and Oracle, requiring expert-level automation via Shell scripting and advanced observability leveraging New Relic or similar observability platform.

Responsibilities

• Oversee the architecture, deployment, and reliability of enterprise-scale Java applications running on Apache HTTP Server and Tomcat.

  
  

• Lead the design, operation, and tuning of Oracle databases for optimal availability and performance.

  
  

• Create and maintain sophisticated Shell scripts for automation, deployment, monitoring, and systems recovery.

  
  

• Architect, implement, and optimize CI/CD pipelines for Java environments using Jenkins, GitLab, or equivalent.

  
  

• Serve as the primary SME for observability, driving adoption and advanced utilization of New Relic for in-depth monitoring, alerting, and real-time telemetry analysis.

  
  

• Lead incident response, major outage reviews, and capacity planning initiatives.

  
  

• Mentor and guide engineering teams on SRE, automation, and observability best practices.

  
  

• Collaborate with stakeholders on platform scalability.

  
  

• Champion continuous improvement in operational processes and documentation.

  
  

Qualifications we seek in you!

Minimum Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

  
  

• Experience of progressive SRE Engineering experience with deep focus on Java ecosystems.

  
  

• Comprehensive expertise with Java, Apache HTTP Server, Tomcat, and enterprise-grade Oracle databases.

  
  

• Demonstrated excellence in Shell scripting for automation and orchestration.

  
  

• Substantial experience implementing and managing New Relic (or similar) for advanced observability.

  
  

• Mastery in CI/CD, infrastructure as code, and automation pipelines for Java systems.

  
  

• Strong track record in incident/problem management and postmortem analysis.

  
  

• Superior leadership, communication, and cross-team collaboration skills.

  
  

Preferred Qualifications/ Skills

• Expert with cloud-native and container-based architecture (Docker, Kubernetes).

  
  

• In-depth knowledge of JVM internals, thread dump and memory analysis.

  
  

• Experience with multi-region, highly available, and scalable system architectures.

  
  

• Recognized certifications (Java, Oracle, New Relic, cloud platforms).

  
  

Why join Genpact? 

• Lead AI-first transformation – Build and scale AI solutions that redefine industries