Product delivery Manager - Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Trade & Working Capital, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

Job Description: 

Responsible for Analysis and delivery of Business Requirements for Trade finance business driven initiatives working closely with Operations, Business and Technology partners. 

Job Responsibilities: 

• Discuss, understand and document the full functional scope of a change initiative.
• Provide and own detailed documented requirements for technology changes along with user journeys and other supporting artifacts.
• Define and own a functional roadmap for the change initiative.
• Participate in workstream Agile ceremonies to elaborate on the requirements and impart SME knowledge.
• Provide detailed functional impact at the initiation stage of a change or a project.
• Discuss with stakeholders and assign business priority against individual components of a change initiative.
• Identify and escalate functional risks throughout the lifecycle of the project.
• Functionally support go-live and immediate after-care.
• Perform ad-hoc data analysis to support the Trade business.
• Participate in third-party vendor projects during proof-of-concepts, analysis and implementation.
• Be aware of user experience vis-à-vis the changes being built/delivered.

Required qualifications, capabilities and skills: 

• 7 years or more experience in Trade Finance. 3 years or more experience as Business Analyst or Subject Matter Expert.
• Experience in working in an Agile environment. Experience in working with international partners.
• Strong analysis skills. Ability to identify and highlight risks.
• Ability to manage, negotiate with & influence stakeholders.
• Exceed customer expectations in delivery and management. Ability to engage and deliver on time with the right amount of detail.
• Experience of Software Delivery Lifecycle using both Waterfall and Agile methodologies 
• Business acumen. Problem resolution skills 
• Awareness of user experience vis-à-vis the changes being built/delivered

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.