Product line Lead – ERP Technical Release Services

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The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE

• Provides support for technical release as well as build and run of SAP landscapes,
  making ERP Product Services more agile, product centric and delivering service excellence
• Ensures platfrom services are provided in time, with expected high level of quality and high degree of customer satisfaction.
• Partners with peers in the Operating Excellence, Platform and Architectural Services lines to drive continuous improvements of service processes, user experiences, infrastructure and application optimization.
• Solution expertise in multiple SAP solution areas.
• Technical expertise in SAP stack such as development area, basis knowledge and / or architectural aspects.
• Project management experience, including management of full lifecycle implementations for major application implementation; from project initiation till handover to operations.
• Communication – ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
• Data Management – ability to utilize data collection, analysis, maintenance application and refinement methods to make fact based decisions.
• Analytical Skills – ability to analyze a wide variety of data and make appropriate decisions.
• Management – ability to set priorities, develop workflow processes and manage staff.
• People Development – ability to assess strengths and weaknesses of staff members and provide suggestions for improvement.
• Bachelors or other advanced degree

ACCOUNTABILITIES

• Accountable for technical release in conjunction with the services teams for build, maintainance and support of SAP systems and infrastructure with all applicable compliance requirements, e.g. SOX, GxP
• Organize and run the regular SAP Change Advisory Board (CAB)
• Ensure all releases and ERP systems and components are aligned to the global template standards with regards to compliant and validated ERP landscapes.
• Execute the change and release process and coordinate external providers to build and run the required ERP landscapes in time and quality to ensure that the Service Level Agreements agreed with the stakeholders are met
• Participate in the execution and deployment of continuous improvements for the area of responsibility.
• Manage smaller projects like Solution Manager refrehses, DR testing, new system line establishment
• Ensure that the IT environment meets all applicable regulatory, quality, legal, and compliance requirements - including licensing of software and data protection acts (DPA, GDPR, etc.).
• Adhere to the organization’s strategy for managing SAP systems and the policies, standards, procedures and methods necessary to implement the strategy
• Execute necessary requirements to ensure that the ERP environment delivers high-quality user experiences and development services on a consistent and supportable global platform.
• Influence and lead the support to product developments, release management planning and Country deployments whilst guarding the technical architecture and landscape management.
• Drive the development of the product services in areas of accontability by monitoring, advising and bringing expertise in service managament to ensure that Product Services is acting more agile, product centric and providing service excellence.

CORE ELEMENTS RELATED TO THIS ROLE

• Provider management
• IT Service Management for ERP platform services
• Project management of small to mid sze projects
• SAP technical expertise to install/configure and troubleshoot
• Detailed assessment of technical and functional challenges and drive for resolution

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Required:

• Min. 8+ years of SAP work experience, which includes project management experience, and people management experience.
• Technical expertise in multiple SAP solution areas.
• Change and Release management process and SAP Solution toolset expertise (for example Solution Manager, CHaRM, FocusBuild, etc.).
• System administration experience, including installation, upgrade of SAP landscapes; from project initiation till handover to operations.
• Communication – ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
• Analytical Skills – ability to analyze a wide variety of data and make appropriate decisions.
• Data Management – ability to utilize data collection, analysis, maintenance application and refinement methods to make fact based decisions.
• Practice efficient time management and coordinates tasks, working in an international environment.
• Bachelors or other advanced degree

Desired:

• Master degree.
• In-depth Pharmaceutical industry and drug development experience.
• Experience with validated systems

What Takeda Can Offer You

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

Benefits:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

About ICC in Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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