Program Manager

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

The Opportunity

As a Service Delivery Manager - Database Services you will be managing database Infrastructure and databases (Oracle, SQL & Amazon Relational database Service (RDS). You will be responsible for overseeing the delivery of database services, ensuring high availability, performance, and security of our database systems.

The ICSS Organization’s mission is to develop an industry-leading, seamless technology roadmap that will deliver value to patients and support Takeda’s desired growth. We will guide technology choices that create an optimized, efficient, and scalable environment and provide services, platforms, products, and governance to support those choices. Providing high-quality data platforms and products that provide timely information to drive insights and innovation round out our team’s offerings. Operations are 24 by 7 with out-side vender support.

Responsibilities:

• Provide guidance to a team of database administrators to ensure the smooth operation of database services.
• Provide solutions to optimize database performance and scalability.
• Monitor and maintain the security and compliance of database systems.
• Collaborate with cross-functional teams to troubleshoot and resolve database-related issues.
• Plan and execute database migration, upgrades, and patching activities.
• Provide technical guidance and support to team members and stakeholders.
• Database SME -Subject Matter Expert – for Database technologies i.e Oracle, SQL and AWS RDS
• Capability to manage out-sourcing vender to provide Database Services – Use service support partners Cognizant, Oracle, Microsoft, etc. both on-site and off-shore to provide stable and efficient database management services. The role should act as a first contact with business IT so they can effectively use the services.
• Operational responsibility – The role will be responsible for day-to day activities in Database hosting to keep services up and running according applicable SLAs In case of incident, provide 3rd level technical support  is required. Also, the role is required to improve processes of each service with out-sourcing partners.
• Lead the GXP and SOX compliance – There are many GXP and JSOX related systems running in Data Centers. The role should lead and manage out-sourcing vender(s) to keep GXP/SOX related SOPs – Standard Operating Procedure- to keep the systems compliant.
• Project management – The role should lead infrastructure related projects such as building new database platforms, platform migrations, database migrations, etc.

Skills and Qualifications

Required

• Bachelor's degree in Computer Science, Engineering or equivalent experience
• Minimum 7 years of information management and/or related work experience in Bio-Tech/Pharmaceutical industry
• 6+ years of working experience managing Database Services including large external service provider partnerships
• Experience on large IT projects from start to end
• Proven experience as a Service Delivery Manager or similar role in database management.
• In-depth knowledge of database technologies such as SQL, MySQL, PostgreSQL, etc.
• Good expertise in AWS RDS (Relational Database Service) and other AWS database services.
• Experience in managing large-scale database environments in a cloud-based infrastructure.
• Good knowledge of existing and emerging Database (Oracle 12c/19c/21c, SQL 2014/2016/2022, etc…), AWS RDS and UNIX technologies (RedHat Linux).
• Experience using monitoring tools Oracle Enterprise Manager(OEM), SCOM, AWS Cloudwatch, etc..
• Experience using Back-up and Restore technologies (Oracle RMAN, Dell/EMC Data Domain Boost technology, AWS snapshot, AWS Backup, etc…)
• Excellent communication skills (written and verbal) with ability to listen and influence stakeholders at all levels
• Versed in Risk management possessing ability to identify, analyze, track, manage and resolve risks issues that impact project
• Experience with providing Database Services in regulated environment (FDA, GxP, HIPAA, SOX, GDPR and other data privacy, computer system validation, a plus)

What Takeda Can Offer You

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

Benefits:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

About ICC in Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid