Job description
Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Program Project Management
Good to have skills : Program Control Services
Minimum 18 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: The Delivery Unit Lead is responsible for managing and overseeing the delivery of multiple IT programs and projects across a portfolio of clients/accounts. This role ensures high-quality, on-time, and within-budget delivery, while also driving client satisfaction, operational efficiency, team development, and revenue/margin growth. The DU Lead acts as a senior point of escalation and ensures alignment of delivery with business objectives. Tenured Supply chain project execution experience Roles & Responsibilities: - Strategic Delivery Leadership
• Own the delivery of large-scale, complex transformation programs across the portfolio.
• Translate client objectives into scalable, outcome-driven delivery models.
• Ensure delivery predictability, quality, and compliance with enterprise standards.
- Client Partnership & Value Creation
• Serve as a senior point of contact for CXO stakeholders, building trust through transparency and reliability.
• Proactively identify and address delivery challenges while uncovering growth opportunities.
• Drive measurable business outcomes and continuous improvement for clients.
- P&L and Operational Ownership
• Own delivery unit financials, ensuring revenue targets, margins, and cost structures are met.
• Optimize resource utilization, forecasting, and pricing strategies to enhance profitability.
• Manage commercial constructs, including contracts, SLAs, and change requests.
- Talent and Leadership Development
• Lead a high-performing team of delivery managers, architects, and domain experts.
• Foster a culture of accountability, collaboration, and innovation.
• Champion talent development, succession planning, and capability building.
- Growth Enablement & Transformation
• Collaborate with account and industry teams to shape and win new business opportunities.
• Drive digital and automation initiatives to enhance delivery efficiency and client value.
• Partner with COEs and innovation teams to embed best-in-class practices and emerging technologies.
- Leadership Competencies:
• Client Centricity: Trusted advisor with deep understanding of client business models.
• Financial Acumen: Proven experience managing multimillion-dollar portfolios and driving profitability.
• Execution Excellence: Strong track record of delivery assurance in high-complexity environments.
• Influence & Communication: Executive presence with the ability to influence stakeholders at all levels.
• Strategic Agility: Ability to pivot quickly and align delivery execution with evolving client priorities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Program Project Management.
- Good To Have Skills: Experience with Program Control Services.
- Strong ability to manage project timelines and deliverables effectively.
- Excellent communication skills to liaise with stakeholders at all levels.
- Proficient in risk management and mitigation strategies.
- Ability to analyze project performance and implement improvements. Additional Information: - Bachelor’s degree in Engineering / Technology; MBA or Executive Leadership Program preferred
- Certifications in PMP, ITIL, SAFe, or similar frameworks
- Experience across platforms in Supply Chain technologies
- Experience delivering projects in Retail, Manufacturing , Cloud environments
This job post has been translated by AI and may contain minor differences or errors.
