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Job Description

Analyst, Site Support - India, Chennai - Hybrid, Office-Based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development


We are currently seeking an Analyst, Site Support to join our diverse and dynamic team. The Analyst, Site Support provides data analysis support to the feasibility team on all aspects of Investigator/site feasibility and patient recruitment planning data. Provides data analysis support to management team in terms of monthly metrics reporting and specific analysis projects as requested. Responsible for data entry of 1SPRINT system and generation of reports and assists in development or questionnaires on Clicktools as well as mapping to 1SPRINT.


What You Will Be Doing:


  • Investigator/Site Data Analysis: Conduct searches on Investigators by country or specialty and analyze past recruitment rates by indication and country. Provide detailed metrics for Request for Proposals (RFPs) and proposals as needed.
  • Patient Recruitment Analysis: Evaluate patient recruitment rates, including metrics on the involvement of countries and regions in clinical studies.
  • Preferred Investigator Identification: Utilize performance data to identify and recommend preferred status for high-performing Investigators.
  • Investigator Performance Review: Analyze Investigators under review and follow up on their performance.
  • Objective Adherence: Ensure that all objectives, metrics, quality standards, and timelines related to feasibility and recruitment planning are strictly adhered to. This includes effective communication and maintaining system accuracy.

Your Profile:


  • Bachelor's degree in a related field (e.g., Data Science, Life Sciences, Business, or a relevant discipline).
  • Proven experience in data analysis and support, particularly in a clinical or research setting.
  • Strong proficiency with data analysis tools and software (e.g., Excel, data visualization tools, statistical software).
  • Experience in maintaining and updating databases.
  • Exceptional data analysis and interpretation skills.
  • Proficiency in generating reports, dashboards, and communication templates.

What ICON can offer you:


Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.


In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.


Our benefits examples include:


  • Various annual leave entitlements


  • A range of health insurance offerings to suit you and your family’s needs.


  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.


  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.


  • Life assurance


  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.






Visit our careers site to read more about the benefits ICON offers.


At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.  All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.


Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.







Are you a current ICON Employee? Please click here to apply


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