Job Description
We are seeking a highly organized and motivated Event Coordinator to support the Event Manager in delivering high-quality event testing services for both current and upcoming clients. This position will involve handling day-to-day operations related to candidate experiences, event reporting, and testing logistics.
About the Role:
The Event Coordinator will be instrumental in supporting the Event Manager with the development, implementation, and management of innovative test delivery solutions for Pearson clients globally, with a particular focus on the SAARC region. You will be responsible for establishing and maintaining testing venues, managing vendor relationships, ensuring quality and security standards, and improving operational efficiency.
Key Responsibilities:
- Support the Event Manager in executing testing solutions for multiple events throughout the year.
- Ensure client satisfaction levels are met by identifying, documenting, and resolving any issues.
- Coordinate with internal teams and external vendors to ensure smooth event operations.
- Assist in planning and developing contingency plans to ensure adequate capacity for test events.
- Develop strong relationships with Pearson colleagues and external partners to improve event coordination.
- Manage exam deliveries across multi-platform environments.
- Provide ongoing support to candidates, clients, test centers, and vendors through various communication channels.
- Assist with managing teams when required to support events.
Key Activities:
- Research, identify, and secure testing venues and invigilators globally.
- Contribute to exam preparation and delivery activities.
- Ensure appropriate training and documentation for successful exam delivery.
- Coordinate invoicing and payment processes with third-party suppliers.
- Ensure sufficient coverage of support hours for event operations.
About You:
Essential Experience and Qualifications:
- Comfortable working in rotational shifts.
- Proven experience coordinating events or projects.
- Energetic, enthusiastic, and a collaborative team player.
- Bachelor's degree required.
- Strong ability to work both independently and within a team.
- Experience providing application support.
- Skilled in multi-tasking, meeting deadlines, and exceeding customer expectations.
- Excellent written and verbal English communication skills.
- Proficient in Microsoft Office Suite and Excel (intermediate to advanced level).
- Ability to succeed under remote supervision.
Desirable Experience:
- Experience coordinating logistics for events or exam delivery.
- Familiarity with invoicing and budget management.
- International work experience and cultural awareness are advantageous.
Required Competencies:
- Exceptional attention to detail and ability to multi-task.
- Strong organizational and time management skills.
- Effective communication and team collaboration.
- Customer-focused with strong client and people management skills.
- Commitment to continuous improvement and quality.
Apply Now to be part of a global team delivering impactful and efficient event coordination!
