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Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Project Management team to partner with the Business.


As a Project/Program Management Associate within our strategic operations team, you will be responsible for supporting specific work streams within team member projects, assisting in the development and deployment of the Strategic Operating model, and collaborating with various stakeholders. This role provides an opportunity to contribute to the design and implementation of a global operating model for operations and to provide business and data analysis support on large, cross line of business initiatives.


Job Responsibilities:


  • Support specific work streams within individual projects and assist in the development and deployment of the Strategic Operating model
  • Collaborate with sub-working groups or create key project deliverables (data analysis to drive operational or organizational decisions, process flows, RACI diagrams, communications) to support development of strategic operating model
  • Partner with external operational leadership, functional Subject matter experts, key stakeholders consumers in the design and implementation of the global operating model for operations (roles/responsibilities, location strategy, control framework)
  • Develop end to end change management plans to transition from current state to target operating model
  • Day-to-day maintenance of project plans, metrics, risk/issues as well as development and occasional presentation of project status reports / updates to the organization and senior management
  • Provide project or business analysis support as necessary on other projects (e.g. product on-boarding) and manage communication of status updates to stakeholders and Senior Management through scorecards
  • Provide business and data analysis to large, cross line of business initiatives; analyzing and documenting key business discussions and requirements, managing timelines, risks, issues, and dependencies tracking action items and other project related material

Required Qualifications, capabilities and skills:


  • 8+ years project management experience
  • Finance, Accounting or Risk experience
  • Experience in developing project plans, business analysis, and their execution
  • Experience in operational, process or organizational design and related change management activities

Preferred Qualifications, capabilities and skills:


  • Strong analytical capabilities and attention to detail; capable of synthesizing and summarizing complex data or findings to drive decision making
  • Strong organizational and time management skills
  • Ability to demonstrate personal initiative, ownership and accountability
  • Ability to effectively communicate (oral and written) and partner with key stakeholders to help advance project agenda

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.



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