Implementation of Sales Support strategy: Prepare Timely and comprehensive offers / Quotations. Determine most technical appropriate and cost-effective solutions Customer satisfaction improvement. Offers & Quotations standardization & Competence development Collaborate across the Sales support team in offering solutions to country / region specific customers. Close collaboration with the Product Group Territory Marketing & Service Sales Managers (TMSM) responsible for the global market. Know-how sharing & cross-collaboration Analyze customer needs through general market info and information provided by Service FES/Territory Managers. Manage Bids to: Ensure all proposals follow relevant Hitachi Energy Procedures and guidelines Rationalize terms and conditions Review and analyse the Offers/Quotations technical documents and requirements and identifies the scope of supply, configuration of the product with relevant options, prepares list of technical deviations and clarifications, prepares data sheets, prepares comments to customer’s technical specifications including quality plans, painting specifications, document lists, etc. Preparation of complete technical & commercial quotation considering different strategies through SAP. Assist the TMSM’s or ASMs during Offers/Quotations for adequate follow-up and proper answers during the Offer clarification process. Coordinating with multiple functions (Design, Project management, SCM etc) as part of tendering activity. Lost proposal analysis to obtain better future offering Accountable for technical expertise and accuracy of the deliverables Order Handling Sales orders with order confirmation for internal and external customers (SAP transaction: VA01) Prepare overview file for overdues (e.g.SAP transaction: FBL5N) Complete order handling activities from receipt of purchase order till payment receipt from customer.