What success looks like in this role:
- Provide Network Engineering support for all network segments and applications.
- Act as L2/3 escalation for P1/P2 incidents; lead triage, stabilization, and post‑incident RCA with clear corrective actions.
- Troubleshoot advanced routing, switching, wireless, firewall, load balancing, and VPN issues across multi‑vendor environments.
- Optimize performance (QoS, congestion control, path selection) and reduce chronic incident recurrence.
- Design and implement high‑availability network architectures (redundant core/edge, SD‑WAN, data center fabrics, segmentation).
- Own changes from design review through implementation and validation, aligning with GxP/GMP change control and documentation.
- Enforce network security baselines (micro‑segmentation, NAC, firewall policies, IDS/IPS, secure VPN, certificate management).
- Collaborate with InfoSec on risk assessments, hardening, and compensating controls.
- Manage and optimize connectivity to public cloud (Azure/AWS): ExpressRoute/Direct Connect, hybrid routing, private endpoints.
- Support SD‑WAN policy design, traffic steering, and cloud edge security integration.
- Maintain robust observability (SNMP, flow telemetry, synthetic tests, packet captures, logs, NPM/APM tools).
- Utilize NPM tools (e.g., SolarWinds, ThousandEyes), packet capture (Wireshark), NetFlow/sFlow/IPFIX, syslog/SIEM – or similar tools
- Build automation for configuration compliance and repeatable changes (e.g., Ansible/Netmiko/Python), including templating and guardrails.
- Author and maintain network standards, runbooks, validated configurations, and diagrams (as‑built/target state).
- Execute ITIL processes (Incident, Problem, Change, Configuration Management) with precise records suitable for audits.
- Mentor L1/L2 engineers; provide technical guidance and training.
- Partner with OT, Lab IT, Manufacturing, Application, and Security teams to deliver solutions aligned to business and regulatory needs.
- Ability to rack/stack equipment and work in data center/lab/manufacturing areas with appropriate PPE.
- Work with cross-functional teams to design solutions for expanding connectivity while maintaining overall network performance and integrity.
CCNA required, CCNP preferred Certification and/or relevant experience with wireless/wifi
Must work Mexico Time Zone, in addition to a rotating on-call schedule
#LI-CM1
You will be successful in this role if you have:
Experience: 4-6 years’ relevant network experience with network related certification(s) (CCNA or CCNP).
- Routing/Switching: Expert knowledge of IPv4/IPv6, OSPF, BGP, EIGRP, HSRP/VRRP, STP/RSTP/MST, MLAG/VPC, ECMP, multicast fundamentals.
- Technology: Experience with Cisco (Catalyst/Nexus/Meraki)required - Juniper, Arista; SD‑Access; OT protocols and segmentation are a plus.
- Expert knowledge of routing and switching protocols (BGP, OSPF, EIGRP).
- Data Center: Experience with spine‑leaf/fabric designs; familiarity with VXLAN/EVPN and L2/L3 overlays.
- Security: Experience with firewalls (e.g., Palo Alto, Fortinet, Check Point), VPN/IPsec/SSL, IDS/IPS, micro‑segmentation, ACLs, NAT, secure management (SSH/TLS/SNMPv3).
- Wireless/NAC: Enterprise WLAN (controllers, RF design, WPA2‑Enterprise/802.1X), NAC (e.g., Cisco ISE), role‑based access policies.
- SD‑WAN: Policy‑based path selection, application steering, HA design, integration with cloud edges.
- Load Balancing: F5/NGINX/AVI or equivalent for L4–L7 services, TLS offload, persistence, health monitors.
- Cloud Networking: Azure VNets, VNet peering, Private Link/ExpressRoute; AWS VPCs, TGW, Direct Connect; hybrid routing and security patterns.
- Experience with zero‑trust network principles, micro‑segmentation platforms, and certificate/PKI operations.
- Observability: Hands‑on with NPM tools (e.g., SolarWinds, ThousandEyes), packet capture (Wireshark), NetFlow/sFlow/IPFIX, syslog/SIEM.
- Automation/Scripting: Practical experience with Ansible and Python for network tasks (templates, compliance checks, bulk updates).
- Process: ITIL familiarity and disciplined change management in 24x7 production settings.
- Soft Skills: Clear communicator, calm under pressure, able to lead incidents and influence cross‑functional teams.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
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