Senior Manager - Talent Development & Diversity - Global Service Centre

Trade is the lifeblood of the global economy, creating opportunities and improving quality of life for people around the world. DP World aims to make the world’s trade flow better, changing what’s possible for customers and communities we serve globally. With a driven team of more than 100,000 employees from over 150 nationalities, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless, sustainable, integrated supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. Our People are our most valued capability and drivers of this shared vision!

Are you now ready to accelerate your career in such dynamic and globally renowned brand?  DP World Global Service Centre (GSC) is the key enabler of growth, delivering standardization, process excellence, expertise and automation in areas of Finance, Freight Forwarding, Engineering and Marine Services for our expansive organization. As we experience exponential growth, there has never been a more exciting time to join us. Our Principles of delivering growth, prioritizing customers, adapting and evolving, collaborating each day & building a better future define our Culture and is the true North star that guides our every decision. Join us and be part of the amazing team that is transforming the future of global trade. 

Our principles:

1. Prioritize Customers (We place our customers at the heart of our business)
2. Adapt & Evolve (We drive change with agility)
3. Collaborate to Win (We build bridges to connect)
4. Deliver Growth (We focus on opportunities each day)
5. Build for a Better Future (We create sustainable change)

Role Purpose: 

As core team member of growing DP World GSC People Function, the incumbent will play crucial role in building the organic Talent diversity for the organization; will drive end-to-end talent mapping, training needs analysis, program design & deployment engaging with learning providers / T&DD CoE / diversity forums.  Further the incumbent will partner with GSC service line leaders to embed functional knowledge to enable Talent mobility.  We envisage the person to come with seasoned experience in T&DD domain with sense of ownership & ability to influence stakeholders across the organization 

Designation: Senior Manager - Talent Development & Diversity (T&DD)

Base Location: Ghansoli, Navi Mumbai

Reporting to: Deputy General Manager – People Business Partner – Global Service Centre 

Key Role Responsibilities:

• Partner leaders / managers on training needs analysis aligned to business priorities 
• Own Talent mapping & review process for the organization with associated IDPs for identified potential Talent
• Responsible for end-to-end design, deployment / improvement of learning programs. 
• Develop in-house content (as needed), related communication to foster learning culture. 
• Deploy and deliver programs for focus segments & diversity groups – leaders / first time managers / campus hires / women in management etc
• Own the T&DD budget, learning & wellness calendar for the annual year 
• Optimize usage of LinkedIn Learning & LMS, curate competency & skill-based learning journeys 
• Source, negotiate and partner with learning providers to deliver learning solutions
• MIS & reporting on Talent development, diversity & learning programs / platforms with associated tangible metrices
• Partner with GSC Talent Acquisition & Attraction (TAA) on Employer branding, Talent mobility

Skills & Competencies: 

• Atleast 8 years of proven experience in Talent Development & Diversity (T&DD) domain with hands-on exposure of LinkedIN learning, Learning Management System (LMS), related platforms 
• Ability to multitask & work in dynamic fast-paced Global Service Centre (GSC) environment or  rapid scale ups
• Excellent communication & presentation skills 
• Stakeholder management skills, including ability to coordinate & influence across the hierarchy 
• Good result orientation & negotiation skills
• Analytical & data reporting skills enabling meaningful conversations / decisions
• Experience of working with learning providers, engaging with various diversity forums
• Women Talent from GSC / GCC / GBS / BPS background preferred 

Education & Qualifications: 

• Masters/PG degree in Human Resources from good pedigree B-School

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.