Software Engineer (OpenPages System Administrator)

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details

• Job Title: OpenPages System Administrator 

  
  

• Function/Department: Technology

  
  

• Location: Hyderabad/Bangalore

  
  

• Employment Type: Full Time

  
  

• Reports To: Thapliyal, Ichchha

  
  

Role Overview 

1. Position Summary:

   
   

2. We are seeking a skilled and detail-oriented OpenPages System Administrator to oversee the daily, weekly, and monthly maintenance, monitoring, and administration of the OpenPages environment. The ideal candidate will ensure the health, security, and performance of the system while collaborating with application owners to support updates and enhancements. This role requires a strong understanding of system administration, database management, and role-based security models.

   
   

3. Key Responsibilities:

   
   

Daily Health Assessments:

• Conduct daily health checks of the environment during normal work hours.
• Review and analyze logs, including database logs, syslogs, application server configurations, HTTP errors, and other solution components.
• Verify the successful completion of backup jobs.
• Use the "Diagnostics" feature in the OpenShift web client to view and analyze logs.
• Monitor and report storage capacity and ensure sufficient free space.
• Verify the operational status of all services, including HTTP, application servers, LDAP, and the database.

Weekly Maintenance Activities:

• Perform database maintenance tasks and collect relevant statistics.
• Enable and disable OpenPages System Admin Mode as required.
• Monitor and manage the reporting schema to ensure data accuracy and performance.
• Manage folders and files using the System Files area of IBM OpenPages.

Monthly Reviews and Maintenance:

• Monitor server certificates and replace or configure them as needed. Import certificates into the local trust store when required.
• Perform password change management, including updates to the Liberty Keystore, 'OPSystem' user credentials, and data encryption keys.
• Maintain and monitor the role-based security model, including role templates, security rules, custom security for projects, and encryption settings.
• Add and manage property templates, document classes, security proxies, and folders.
• Collaborate with application owners to plan and execute the deployment of application updates or enhancements into the production environment.

Additional Responsibilities:

• Perform other steady-state OpenPages administration tasks as mutually agreed upon.
• Ensure compliance with organizational policies and best practices for system administration and security.
• Provide documentation and reporting on system health, maintenance activities, and any issues encountered.