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Supervisor - Operations

30+ days ago 2026/05/02
Other Business Support Services
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Job description

Employee Benefits Claim Settlements vix. Communications, LTA, Mileage, Handset, etc.


Processor: To verify claims against bills & as per policy. Handling queries from employees


Approver: Task allocation, approving claims, MIS report preparations, handling queries from team & employees on mails & calls.


Co-ordination with Helpdesk team in assisting them to reply to employees.


Basic Accounting Knowledge, Employee related accounting


MS Office (Excel/Outlook knowledge)


Good communication skills (written & oral)


Suggestions for Process improvements


Drive automation/digitalization


Ensure the Resolution of Queries/Requests/Complaints with appropriate response. Maintain the Quality of responses 


Internal and external audit co-ordinations.


BOT Implementation on processing of claims.


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