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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team:
FIS Managed IT group provides support and implementation solutions to customers throughout the U.S. Our engineers work to provide support, design solutions, hardware systems, and provide top-tier customer service.
What you will be doing:
· Provide Wintel support for the hosted systems.
· Support escalations from engineers for day to day and projects
· Serve as the subject matter expert of customer environments
· Expert in Windows Server 2012+ Administration
· Expert in Windows 10+ OS Desktop administration
· Manage and maintain customer server environments in our hosted platform, on-premise (remotely), and cloud native environments
· Manage and maintain Citrix Virtual Apps and Desktops as well as maintenance of Citrix backend infrastructure
· M365 Migrations and Tenant Administration
· Microsoft Intune Administration (including auto-pilot)
· Azure AD Administration, MFA, and Single Sign On
· Server Builds and application deployments
What you will need:
· Extensive VMWare and virtualization skills, preferably VMware certified but not required.
· Experience with PowerShell scripting to manage hosted infrastructure
· Experience with server hardware, for example Hypervisor or ESXI server builds
· Extensive experience with MS server 2012, 2016, and 2019 operating systems
· Extensive experience with Active Directory management, maintenance, Entra ID, and Azure administration.
· TCP/IP, network monitoring and tools and technical writing principles and practices
· Strong understanding of SSL, Internet (SMTP, LDAP, DNS), TLS, and other networking protocols.· Proven experience working within SLA’s, change management processes, and an ITIL v3/v4 framework.
· Excellent communication (verbal and written), follow-up skills, and paying strong attention to d
Added bonus if you have:
· Experience in Linux Administration
· Azure Foundations Certification or above
· M365 Administration Certification
· CCNA
· Other Support Tools Experience a plus: SCCM, WDS, WVD, iBoss, Crowdstrike, IIS, BigFix, ServiceNow, etc.
Education Requirements:
Bachelor’s degree or the equivalent combination of education, training, or work experience
What we offer you:
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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