Tech Lead Manager - Cloud Infrastructure and Automation

About Fam (previously FamPay)
Fam is India's first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life.
Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.
About the Role
You will be a critical part of our Engineering team, responsible for designing, implementing, and maintaining the core Compute, Storage, and Networking infrastructure that powers our services. A deep commitment to Operational Excellence, Infrastructure as Code (IaC), and robust Identity and Access Control (IAM) is essential. You will drive automation and manage the foundational components that enable our development teams to deploy and operate applications at scale with speed and reliability.

On the Job

• Drive end-to-end PaaS and IaaS strategy at Fam — vision, architecture, and execution
• Lead infrastructure automation, CI/CD pipelines, infra security, and governance
• Make key cloud architecture decisions and build high-reliability infra foundations
• Define standards for deployments, testing, infra quality, and release governance
• Define and enforce operational excellence metrics across engineering
• Build and scale the DevOps/SRE team — hiring, org design, and performance management
• Partner with backend, data, and AI teams to ensure reliable scaling of services
• Collaborate with security on compliance, cloud posture, IAM frameworks, and audits
• Align infra priorities with product and roadmap teams to support business needs

Must Haves

• Strong coding skills in Python/Go, with ability to build internal infra tools and automation
• Deep understanding of AWS cloud infrastructure, PaaS constructs, storage, networking, compute
• Strong Kubernetes internals knowledge — operators, CRDs
• Strong hands-on expertise in Infra-as-Code (Pulumi/Terraform), configuration management, container orchestration
• Experience owning org-wide DevOps strategy: CI/CD, infra automation, observability, infra security
• Proven track record leading multi-disciplinary DevOps/SRE teams
• Ability to define & drive a multi-quarter PaaS/IaaS roadmap
• Strong reliability mindset: incident management, MTTR, SLOs, audits
• Excellent cross-functional leadership and stakeholder management

Good To Haves

• Experience in high-regulation or fintech infrastructure
• Knowledge of service mesh, zero-trust security, secrets management
• Exposure to cost governance, cloud budgeting, long-term infra planning

Why Join Us?

• Opportunity to own the entire PaaS/IaaS infrastructure charter at Fam
• High ownership role defining infra reliability, automation, and operational excellence
• Work with strong engineering teams building high-impact fintech systems
• Chance to shape a modern, scalable cloud platform from the ground up
• Culture that values deep infrastructure expertise, automation, and reliability