Position Overview:
Supreme Forex is seeking a motivated and results-driven Telecalling and Sales Representative to handle inbound and outbound calls, guide customers through our services, and drive conversions. The role requires excellent communication skills, a customer-centric approach, and the ability to achieve sales targets. This is primarily a remote position, with occasional in-office meetings at our New Delhi office.
Key Responsibilities:
• Handle inbound and outbound calls to potential and existing customers.
• Explain Supreme Forex services, including currency exchange and outward remittances, clearly and effectively.
• Educate customers on RBI guidelines and compliance related to currency exchange and remittance services.
• Convert leads into customers by understanding their requirements and offering tailored solutions.
• Achieve and exceed sales targets by maximizing customer conversions.
• Maintain accurate records of customer interactions and transactions in the CRM.
• Collaborate with the sales team to share insights and refine strategies.