Job Description
Role: Total Rewards Specialist 3
This is a role which will involve partnering closely with Human Resources colleagues, service providers and different stakeholders to administer the benefits and wellness programs in India. The incumbent will provide daily support to employees and managers including but not limited to our health benefits, retirement plans, preventive wellness programs in India. The incumbent may also support some benefits/wellness program administration for APAC countries. This position is reporting to Total Rewards Director, Asia Pacific based in Hong Kong.
Total Rewards Specialist may also support reward and recognition activities and any new benefits/wellness program rollout.
The selected individual will be able to formalize and streamline current internal processes; build internal partnerships and manage daily benefits/wellness program administration.
Typical Responsibilities
- Manage the regular administration on different group insurance plans, including staff movement updating, invoice processing, broker & insurer service level monitoring, support on insurance renewals, etc.
- Administer retirement plans
- Assist in administration of benefits policies and ensure all benefits information is up to date
- Consistently ensure plan compliance and governance
- Proactively develop, update and co-ordinate distribution of employee benefits/wellness communications
- Actively manage vendor relationships and partner with them to continually review their service level, our plan design for effectiveness, compliance and consistency with the market trends
- Act as primary contact for HR Business Partners and other internal partners for escalated issues on benefits/wellness or enquiries
- Provide training and support to the HR organization with regards to the benefit/wellness programs and practices
- Maintain effective working relationships within HR and with those in other departments (e.g. finance/accounting, legal) in support of total rewards programs.
- Assist in design of benefits/wellness policies and programs
- Participate in the market surveys as well as market data analysis
- Support total rewards programs review and initiatives roll-out
- Provide support on ad hoc projects as assigned
Desired Skills
- Attention to details
- Strong Excel capabilities, including managing large volumes of data, the use of pivot tables, lookup functions
- Strong sense of accountability, ability to work independently and strong problem-solving skills
- Proven organizational and project management skills
- High level of interpersonal skills with empathy for fellow colleagues and strong team player approach
- Ability to work collaboratively across multiple teams and departments on multiple projects
- Strong customer service background. Ability to work in a professional manner with all levels of the employee population as well as outside vendors
- High energy, confident, ambitious and self-motivated individual
- Willingness to embrace new challenges and help drive success
- Must be an effective communicator with outstanding customer service skills
- Practice a high level of integrity and honesty in maintaining confidentiality
Experience
- Bachelor's degree/Master’s degree (Finance, Economics, Business Administration, Investments or Human Resources preferred)
- Minimum 5 years’ relevant work experience, preferably in MNC
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
