Workplace Ambassador- Tech

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Technical Workplace Ambassador

Account Management – Work Dynamics

What this job involves:

Overcoming engineering challenges

If challenges that come with being the go-to person on engineering matters excite you, join us to develop your strengths.

In this role, you’ll show your mettle as you find ways to uphold excellence and high standards in our preventive maintenance programs and conservation practices. Working closely with the chief engineer, you’ll also monitor the M&E projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently.

Likewise, you’ll play a huge part in the hands-on process of providing to the client comprehensive facility, contract and procurement management for technical services. You’ll contribute to hitting financial targets and other goals set by the senior facilities manager, achieving key performance indicators, and meeting service level agreements.  

Shaping a system of best practices

Your engineering prowess will be your toolkit for success. Managing on-site mechanical, electrical, plumbing installations and civil maintenance should be second nature to you. You’ll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers’ recommendations.

On top of these, you’ll plan the maintenance inventory being carried out with our in-house teams. No machine failures of critical equipment should escape your sharp eye. You should, then, also be ready with a pre-emptive maintenance programme for these malfunctions to prevent the risk of sudden breakdowns.

You’ll also make sure that our logbooks, checklists and schedules are upkeep and current. From time to time, you’re expected to arrange ad-hoc M&E set ups based on the client requirements.

Qualifications

• Bachelor’s degree or equivalent. Preferably technical background.
• 2-5 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred.
• Exceptional customer service skills and professionalism with a passion for hospitality.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service.
• Ability to work independently – strong prioritization and time management skills.
• Ability to work with diverse teams – lead and/or follow; respectful, cooperative, accountable.
• Excellent verbal and written communication skills with the ability to communicate professionally.
• Excellent organizational skills and process management.
• Ability to adapt to new devices, technology, and applications.
• Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook).

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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