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Job Description

A leading company in the cross-border e-commerce industry is seeking a dedicated Operations Manager to join their dynamic team. This role focuses on optimizing business processes, managing cross-functional teams, and driving operational excellence to support organizational goals. The ideal candidate is proactive, adaptable, and possesses strong analytical and communication skills.


Key Responsibilities


  • Establish and optimize business processes and systems to ensure smooth operations.
  • Oversee and manage the performance of diverse teams, including customer service, logistics, and technical departments.
  • Analyze business metrics and identify areas for improvement, providing actionable insights to address challenges.
  • Allocate resources effectively and anticipate team needs to promote operational efficiency.
  • Collaborate with leadership to resolve issues and align operations with business goals.
  • Adapt to evolving business priorities and drive the implementation of process improvements.

Qualifications


  • Education: Bachelor’s degree or higher (preferred).
  • Work Experience: 5+ years of experience, with project coordination experience being an advantage.
  • Communication: Strong ability to articulate ideas clearly and collaborate effectively across teams.
  • Analytical Skills: Demonstrated capability to analyze data and implement effective solutions.
  • Languages: Native proficiency in Arabic and fluency in English.
  • Adaptability: Ability to thrive in a dynamic and fast-paced environment.

Requirements
  • Experience: Proven success in managing operations and leading diverse teams.
  • Problem-Solving: Strong logical thinking and decision-making skills.
  • Technical Proficiency: Comfortable with data analysis and operational tools.

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