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MSL Immunology

20 days ago 2026/05/20
Other Business Support Services
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Job description

Job Description Summary



-Lead scientific engagement with their Medical Experts. Implement clinical and educational strategies and respond to unsolicited medical enquiries.

Job Description



Major accountabilities:



  • Engage with Medical Experts (MEs) to educate on medical/scientific information -Ensure appropriate identification/mapping of MEs/ Key Accounts including identification of opportunities to involve MEs when a specific medical need is identified to provide support -Develop and execute ME engagement plans to effectively prioritize and strategically engage MEs aligned with country strategy .



  • Respond to unsolicited requests for information from MEs -Support Novartis clinical research programs, optimize trial execution and provide scientific educational support to potential and actual study sites in collaboration with clinical operations.



  • Facilitate Investigator Initiated Trial (IIT) process upon investigator request -Serve as a medical resource to field matrix colleagues -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)



Key performance indicators:



  • Works within Ethics and Compliance policies -Achievement of annual targets for medical activities.



Minimum Requirements:




Education:



  • Health care sciences professional (Medical Doctor, Pharm D, or pHD in a scientific degree.. etc)



Work Experience:



  • Operations Management and Execution.



  • Collaborating across boundaries.



Skills:



  • Biostatistics.



  • Clinical Practices.



  • Clinical Research.



  • Clinical Study Reports.



  • Curiosity.



  • Customer Relationship Management (CRM) Software.



  • Disease Management.



  • Drug Development.



  • Education.



  • Epidemiology.



  • IT Tools.



  • Medical Information.



  • Medical Research.



  • Medical Writing.



  • Phase Iv Clinical Trial.



  • Product Placement.



  • Scientific Support.



Languages :



  • English.




Skills Desired



Biostatistics, Clinical Practices, Clinical Research, Clinical Study Reports, Curious Mindset, Customer Relationship Management (CRM) Software, Disease Management, Drug Development, Education, Epidemiology, IT Tools, Medical Information, Medical Research, Medical Writing, Phase Iv Clinical Trial, Product Placement, Scientific Support
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