Patient Support Program Coordinator page is loaded
Patient Support Program Coordinator
Patient Support Program Coordinator
locationsAmman, Jordan time typeFull time posted onPosted Today time left to applyEnd Date: December 23, 2024 (13 days left to apply) job requisition idR1447160 Job Overview
Provide project related support and assistance for assigned regionally-based project(s) and project teams. Will ensure all work is conducted in accordance with standard operating procedures (SOPs), policies, good clinical practices (GCP), applicable regulatory requirements, and meets quality/timeline metrics.
Essential Functions
• Establish and maintain all project documentation including all files, records, and reports according to the scope of work and standard operating procedures (SOPS).
• Conduct periodic review/audit of files for accuracy and completeness.
• Coordinate and track all information, communications, documents, materials, and supplies for assigned projects across the region.
• Update and maintain internal systems, databases, tracking tools, timelines, and project plans with project specific information. Act as internal primary contact for project systems and tools.
• Prepare and distribute status, tracking and project finance reports, and assist the project manager(s) with budget allocation and approval of invoices.
• Prepare presentation materials for meetings (internal/external) and project summary data.
• Prepare and present project information at internal and external meetings.
• Coordinate project team and/or customer meetings including logistics and materials required.
• Coordinate with other project support staff within and outside the Clinical Project Management Unit to identify and consolidate support processes.
• Will serve as primary backup contact for internal project team and for external stakeholders/customers as designated by project manager.
• Will undertake project management activities as directed by project manager.
• Train and mentor more junior project support staff, may coordinate their work.
Qualifications
• Bachelor's Degree Bachelor's Degree in Nursing.
• Prior experience in patient support program is preferred.
• Typically requires 2 - 3 years of prior relevant experience.
• Requires intermediate level knowledge of principles, theories, and concepts of a job area, typically obtained through advanced education combined with experience.
• 3 years’ relevant experience or equivalent combination of education, training, and experience.
• Good communication and interpersonal skills.
• Good problem solving skills.
• Strong planning and organizational skills.
• Ability to handle conflicting priorities.
• Results and detail-oriented approach to work delivery and output.
• Excellent customer service skills.
• Strong software and computer skills, including MS Office applications.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
