Vendor Manager

Job Purpose:

We are looking for a hard-working vendor manager to oversee our vendor relationships. He/ She will be primarily responsible for analyzing current vendor performance and determine which one’s work in the best interest of the company. He/ She will also terminate contracts, when necessary, then research new vendors and establish relationships to ensure a smooth transition.

To be successful as a vendor manager, the successful candidate should be detail-oriented and adept at negotiating vendor contracts. Ultimately, an outstanding vendor manager should be able to multitask effectively as well as demonstrate exceptional analytical, problem-solving, and decision-making skills.

Roles and Responsibilities:

• Develop and sustain long-standing relationships with company-approved vendors.
  
• Meet with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns.
  
• Conduct interviews with new vendors and inform approved vendors of their responsibilities and obligations.
  
• Establish standards by which to assess the performance of approved vendors.
  
• Search for qualified translators (full-time, freelance, or vendor) on different platforms such as but not limited to (LinkedIn, Proz, Translators café,etc.)
  
• Vetting resources properly whether through testing or due diligence activities
  
• Negotiate prices and rates with them, and making sure they fulfill their obligations by setting SLA’s and have them approved both by Ops and the other party.
  
• Assist new freelance translators through onboarding,
  
• Review current vendors and analyze if they meet current company needs.
  
• Cancel contracts with vendors that are no longer needed.
  
• Research and establish relationships with new vendors when necessary.
  
• Organize and track all documentation between the company and vendors.
  
• Resolve vendor disputes or issues quickly and efficiently.
  

·Bachelor’s degree in Business, Linguistics or any related field.

·Experience in language service provider and the ability to use different VM related software programs is a plus.

·Proficiency and good command of MS Visio and business modeling techniques.

·Exceptional leadership, critical thinking, collaboration, and communications skills.

·Superb recordkeeping, time management, and organizational skills.

·Advanced analytical and problem-solving skills.

·Ability to establish and govern business process towards excellence performance

·Ability to make decisions fast and establish rules towards proper business management.

·Ability to facilitate business process and monitor other members of staff towards attaining business goal.