Lead Event Host

Department: Food and Beverage

Reports To: Hospitality Manager

Job Summary:

We are seeking a dynamic and engaging Lead Event Host to manage and execute a variety of events. The Lead Events Host will be responsible for ensuring events run smoothly, providing excellent customer service, and leading a team of event staff.

• Assist the Hospitality Manager in planning, organizing, and executing events (meeting rooms, dinners,lunches, cocktails etc.).

  
  

• Oversee event setup, breakdown, and logistics to ensure smooth operations.

  
  

• Assist the Hospitality Manager to Coordinate with vendors, caterers, AV teams, and other service providers as needed.

  
  

• Ensure all event details (seating, décor, timelines, special requests) are executed flawlessly.

  
  

• Act as the primary point of contact for guests during events, ensuring a welcoming and professional atmosphere.

  
  

• Address guest inquiries, concerns, and special requests promptly and courteously.

  
  

• Maintain high standards of service, anticipating guest needs to enhance their experience.

  
  

• Supervise and guide event staff (Hosts, bartenders, etc.) to ensure efficient service.

  
  

• Assist in training new team members on event protocols and hospitality standards.

  
  

• Delegate tasks effectively and ensure team members adhere to timelines and procedures.

  
  

• Assist with inventory management, ensuring event supplies are stocked and organized.

  
  

• Help troubleshoot any issues that arise during events (technical difficulties, delays, staffing shortages).

  
  

• Ensure compliance with health, safety, and venue regulations.

  
  

• Assist in post-event evaluations, gathering feedback for continuous improvement.

  
  

• Support breakdown and cleanup, ensuring the venue is restored to its original condition.

  
  

• Provide event reports to the Hospitality Manager, highlighting successes and areas for improvement.

  
  

Qualifications & Skills