F&B Supervisor

We are seeking a confident, service-driven Food & Beverage Supervisor to oversee daily outlet operations and ensure consistent delivery of high-quality service. This role is ideal for a hospitality professional with strong leadership skills and experience in four- or five-star hotel environments, capable of maintaining service excellence while supporting operational efficiency.

A professional overview of your role:
As Food & Beverage Supervisor, you will be responsible for supervising service teams, upholding brand standards, and ensuring an exceptional dining experience for guests across assigned outlets.

Key responsibilities include:

• Supervising daily operations of assigned food & beverage outlets to ensure smooth and efficient service.
• Leading, motivating, and supporting service colleagues to deliver consistent service standards.
• Ensuring guest satisfaction through proactive engagement and effective service recovery.
• Monitoring cleanliness, setup, and overall presentation of outlets at all times.
• Assisting with staff scheduling, duty rosters, and manpower deployment.
• Coordinating closely with Kitchen, Bar, Stewarding, and other operational teams.
• Ensuring compliance with hygiene, health & safety, and brand SOPs.
• Supporting inventory control, minimizing wastage, and maintaining cost awareness.
• Assisting with staff training, coaching, and on-the-job development.
• Preparing reports and communicating operational updates to management as required.

What we are looking for:

• Proven experience as a Food & Beverage Supervisor or Senior Service Associate, preferably in a four- or five-star hotel or upscale restaurant.
• Strong knowledge of food & beverage service standards and outlet operations.
• Leadership capability with the ability to guide and motivate teams.
• Excellent guest service and communication skills.
• Fluent in English; Arabic language will be an advantage.
• Well-groomed appearance with a professional and service-oriented demeanor.
• Ability to perform in a fast-paced, guest-focused environment.
• Flexibility to work shifts, weekends, and public holidays.
• Relevant hospitality qualifications will be an advantage.

Why join us:
At IHG®, great dining experiences are delivered through strong leadership and attention to detail. This role offers the opportunity to grow your career within a professional environment where teamwork, consistency, and True Hospitality define every service moment.