Proactively manage and qualify the accounts in his/her assigned territory by contacting the customers through disciplined phone call campaigns and update the customers’ accounts with complete information.
Maintain consistent contact with the customers by calling them on either daily, weekly, monthly, or semi-annual basis and achieve the targeted number of calls per week.
Maintain accurate customer account and contact information as well as machine population to help in targeting assigned customers for sales and promotions and track specific account and territory goals.
Promote all aspects of the Dealership by selling Machines (New/Used), Material Handling (Lift Trucks) and Rental services for the same.
Document all achievement in terms of customer calls and other activities, customer updates and customer opportunities in the CRM system.
Develop and qualify leads for Equipment or Material Handling and communicate with the Sales Manager for further action.
Maintain a strong positive relationship with his/her customers and fellow employees (PSSR/machine/engine sales reps) for a smooth process flow.
Promote Sales Campaigns and Events and Identifying sales opportunities.
Follow up with customer's directly until closure, or with the support of the sales manager.
Achieve sales and coverage targets agreed as per the Annual business plan.
Product brand & Al-Bahar image
Promote and conduct business professionally in order to protect the integrity of Caterpillar brand and Al-Bahar image.
Company policies & procedures
Ensure all departmental activities are carried out in accordance with the relevant standing instructions and other company policies.
Develop and maintain a filing system
QHSE policy & procedures
Promote safety awareness and ensure compliance to HSE policy to maintain a hazard and incident free environment.
Promote awareness of the significant environmental aspects and related actual or potential environmental impacts associated with the work.
Qualification and Experience:
Bachelor’s Degree in Engineering
1- 2 years of relevant experience in sales, Heavy Equipment / Material Handling or automotive industry
Excellent verbal and written communication skill.
Has initiative and can work well with different people
Ability to build and maintain customer relationships.
Proficient in Microsoft Office.
Well-organized, detail-oriented, ability to multi-task with great follow-up skills.
