Project Support Engineer

To manage and ensure successful initiation, planning, design, execution, monitoring, controlling and closure of projects in collaborative and qualitative environment

•Providing customer service levels that meet or exceed customers’ expectations throughout the life of the order.
•Understand project specifications and objectives.
•Managing projects to maintain or enhance margin and report periodically. Proactively identify potential issues.
•Assuring milestone dates and deliverables are met (i.e. App dwgs, mfg completion dates, Ship dates, L/C’s, Variations, etc…..), provide updates throughout entire project.
•Responding to field issues and questions – engage engineering and other resources as required to resolve.
•Investigating claims promptly and resolving fairly.  Proactive approach to change orders.
•Supporting and engaging in a collaborative work environment between Engineering, planning, Purchasing, Sales, and Manufacturing and all other departments
•Achieve company objectives and profitability goals. Ongoing review of project cost/productivity status.
•Focus on continuous improvement and cost reduction and post construction reviews.
•Serving as main point of contact for sales and end client for any project-related questions/requests
•Issue downgrading report and submit to Management after coordinating with PM's.
•Provide order intake update and submit to department head for review and then to Management after coordinating with PM's.
•Coordinate with the PM's to ensure all shipped jobs are closed on SAP and on time audit reports are issued on timely manner.
•Assist PM's on order intake and job transfer from plant to another and on any other system work.
•Consolidations requested by department head and other departments
•Issue and submit Perspective Order report to Management every Wednesday after coordinating with PM's.

•Bachelor Degree in Engineering with Structural emphasis or construction Management and preferably in Civil Engineering.
•Basic knowledge of Product and Order Management Procedures  
•Proven success in developing and managing strong customer relationships
•Ability to read and interpret Architectural/project erection drawings
•Ability to understand and execute contractual terms
•Good knowledge of MS Office competent (Including Excel, Word, and Outlook)
•3- 5 years of project management/ program management experience in multi project environment (construction/ PEB / Structural steel / Engineering industry). 
•Good communication skills, should be able to communicate with external and internal parties
•Passionate
•Able to maintain good coordination between various departments
•Problem solving skills
•Well-developed interpersonal skills
•Patient (Not easily rattled)
•Strategic thinking
•Great listener