Retail Business Systems Analyst

Our client, a leading company in the FMCG industry in Kuwait, is seeking an experienced Retail Business Systems Analyst with expertise in Odoo 16/17. The ideal candidate should have in-depth knowledge of business, financial, and marketing modules, along with hands-on experience in configuring and maintaining Odoo systems. The role involves analyzing business processes, designing solutions, and configuring the system to improve efficiency, productivity, and profitability

Responsibilities:

• Analyze and document business processes related to retail operations, including POS, procurement, inventory, recipe management, pricing and promotions, and e-commerce.
• Collaborate with stakeholders from various departments to understand their requirements and objectives, serving as a liaison between business units and IT to translate business needs into system requirements.
• Implement, configure, and maintain Odoo 16/17 business, financial, and marketing modules.
• Conduct regular system audits to ensure accurate and efficient operation.
• Provide training and support to staff on the use of Odoo systems.
• Collaborate with IT to manage system upgrades, patches, and other maintenance tasks.
• Monitor system usability and gather feedback from users to identify opportunities for continuous improvement.
• Ensure compliance with relevant laws, regulations, and best practices within the system's processes.
• Advise on the use of various Odoo options and recommend best practices for enhancements.

Requirements:

• Bachelors degree in Information Technology, Business Administration, Business Analyst or equivalent.
• Proven experience (typically 3-5 years) in the Retail industry, with at least 1-2 years in senior roles.
• Knowledge about various Odoo options and best practices for maintenance and enhancements .Experience in Odoo 16/17 is a Plus.
• Certifications in business analysis (IIBA, IREB, ISCB, or PMI) are a plus. Odoo certification is an advantage.
•  Proficiency in English is required. Arabic language is a plus.
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal skills.
• Analytical mindset with proficiency in data analysis and reporting tools.
• Ability to work effectively in a team environment as well as independently.