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Responsibilities
•Handle fleet sale responsibilities of customers such as ministries, corporate houses, contracting companies, car rental companies, Affinity Gov., Affinity Corporate, Government, and high-profile customers.
•Ensure to create best sales presentation as per the brand standards.
•Initiate outdoor visits to Fleet Customer.
•Approach, greet, and assist customers entering the showroom according to the brand image.
•Assist the customers in selecting available products by undertaking an in-depth needs analysis.
•Ensure to provide all customers with a high quality of service and value in all stages of the sales process.
•Make calls on prospective customers; send marketing collateral comprising of brochures and catalogues.
•Prepare quotations based on defined pricing guidelines after gathering information for customer scoping based on an understanding of customer requirements in terms of fleet size, kind of planned usage, type of customer business.
•Recommend Special Price Requests (SPR) cases to Manager – Fleet & Corporate Sales.
•Facilitate that relevant paperwork, car registration and/or insurance documentation should be completed according to the distributor & company policies.
•Organize the hand-over of the vehicle according to the distributor policy.
•Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult cases immediately to the Supervisor/ Manager – Fleet & Corporate Sales.
•Explain terms of payment to customers, if required, and ensure that purchase order is raised and collections/realization takes place.
Job Requirements
Educational Qualifications
Education Degree
: Bachelor
Major
: Any
Experience
Years of Experience
: 3 - 5 Years
Field of Experience
: Outdoor Sales - Automotive Sales
Skills
•Knowledge of customer relationship management
•Excellent prospecting skills
•Excellent communication skills, with the ability to communicate at all levels
•Excellent interpersonal and negotiation skills
•Computer literacy.
Other Requirements
Gender
: Any
Age
: 25 - 35 Years
Preferred Language
: Arabic
Duty Shift / Timings
: One Shift / 8:00 am - 5:00 pm
Al Mulla Group is a leading diversified privately held business group based in the State of Kuwait with presence in 8 countries. With a workforce exceeding 15,000 employees in over 40 Group companies and affiliations with more than 200 international brands, Al Mulla Group has operations in the following fields: Automotive distribution and servicing Engineering Rental & Leasing of Vehicles and Heavy Equipment Insurance Manufacturing Consumer & Corporate Financing Investments Security Services Money Exchange Office Automation Engineering Products Distribution Healthcare Real Estate Education Travel Cargo Services The Group's geographic footprint spans across the Middle East and South Asia with operations in Kuwait, Iraq, Oman, Bahrain, the UAE, Qatar, India and Egypt.
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