Program Associate

About Us 

BALANCE RehabClinic is a private treatment clinic specializing in mental health and addiction recovery. We deliver highly individualized, evidence-based care designed to support sustainable recovery. Our approach is comprehensive and clinically driven, ensuring that every aspect of a client’s treatment plan is carefully assessed and tailored to their needs. 

Treatment is provided on a one-to-one basis in discreet, private residential settings, supported by a multidisciplinary team. Our programs integrate a broad range of evidence-backed therapeutic modalities, alongside structured daily support to ensure continuity of care throughout the recovery process. 

We look beyond symptoms to understand the individual as a whole, addressing mental health, physical wellbeing, and emotional balance to support long-term recovery and reintegration. 

About the Role 

The Program Associate supports daily program operations to ensure efficient delivery of rehabilitation services. This role combines operational coordination, scheduling, basic financial administration, and therapist support, working closely with clinical, IT, and finance teams. 

Program & Operations 

• Coordinate daily program activities, schedules, and workflows 

  
  

• Support program managers with reporting, tracking, and follow-up on timelines 

  
  

• Identify and flag operational risks 

  
  

Therapist Coordination 

• Coordinate interviews and onboarding for new therapists 

  
  

• Manage the career inbox and screen incoming applications 

  
  

• Maintain accurate team lists and organized shared files 

  
  

• Researching and proactively reaching out to potential therapists 

  
  

Financial, Compliance & Communication 

• Support billing, invoicing, and reimbursement processes 

  
  

• Assist with documentation, reporting, and quality standards 

  
  

• Prepare updates and reports for leadership and internal stakeholders 

  
  

Requirements & Profile 

• Bachelor’s degree in business administration or a related field 

  
  

• Experience in healthcare, rehabilitation, or social services is a plus 

  
  

• Strong organizational and communication skills with high attention to detail 

  
  

• Proficiency in MS Office (Excel, Word, PowerPoint) 

  
  

• Highly organized, proactive, reliable, and discreet 

  
  

• Flexible and responsive, with availability to address time-sensitive matters outside standard working hours when needed 

  
  

This position is based in Lebanon. Working remotely for London, Zurich, Mallorca and Marbella locations. 

To apply, please submit your CV, cover letter, and a short video introducing yourself and what you do to stay in balance, to [email protected]