Laundry Attendant

Laundry Attendant 
(18933)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Sparkling in warm Indian Ocean, on a private peninsula wrapped in ribbons of sand, One&Only Le Saint Géran is a vibrant tropical playground where the marvels of Mauritius are revealed in ultimate style. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the Role

To ensure all guest laundries delivered on time and updated in the delivery log. To ensure all Resort linen Uniforms are sent to the outsource laundry on time and receive on time and arrange on the shelves to service, supply and maintain all the Hotel Public / common Areas including the outlets, pools, offices.

Key Duties and Responsibilities

• To attend to duty on time in correct uniform and well groomed.
• Attend daily briefings.
• To follow the resorts key control policy
• Inspect and ensure all tools and equipment are functioning as per resort standards
• Handle the resort linen/ uniforms / Guest Laundry is handled as per resort standard procedures and policies.
• Sorting out and count all the soil linen prior to send out to be washed.
• Sorting out all the soil uniform prior to send out.
• Log the counts as per the hotel admin procedures
• Count all the clean linen and make sure it match the previous day count.
• Inform leaders of any discrepancies.
• Coordinate and manages the daily coordination of laundry deliveries in and out of the hotel and carries out inspections at the outside laundry facility. This include the Guest Room linen, the F&B linen, the beach and pool linen, the Uniforms, the SPA linen and the Guest Laundry.
• Place in the appropriate location the linen, the uniform and any guest laundry delivered.
• Coordinates and monitors all guest laundry, ensuring all guest laundry is received and returned to the guest as per resort standards and policies.
• Monitors and reports to the HKP leaders regarding the running of the daily laundry operation.
• Log Book / follow up
•  Is fully trained on resort emergency procedures and first aid as per resort standards.
• To assist the supervisor in being responsible for the supervision/co-ordination of all Laundry and Uniform staff by ensuring that all services offered by the laundry department are available and carried out with the utmost efficiency
• To have a full knowledge and understanding of all the chemical products utilized and their proper and economical use.
• Proper storage the environmental and proper disposal of all toxic products
• To have full knowledge of all the textiles and their proper care.
• Constantly check the linen, uniforms for cleanliness and defects recommend replacement to the supervisor if necessary
• To assist subordinates during daily peak periods
• Participate in Housekeeping meetings and make suggestions for improvements to the HKP leaders.
• Participates in the multi – skilling philosophy of the department
• To respond to changes in the department function as dictated by the Industry, Company and Hotel
• Carries out any other requests by the Housekeeping leaders.
• Work as scheduled to a rotating roster will include morning shift, afternoon and evening shift and overnight shifts, this will also include weekends and public holidays (as per Mauritian Law).

About You

The ideal candidate should have at least a school certificate. The candidate should have experience in the same role in an International Ultra-Luxury Resort and must be fluent in written and spoken English and French. 

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.